So I kept tracking my package all day today because the FedEx site said it was here in the city. I even called this morning to see if it could be rerouted to the nearest store and was told no. The rep said only after an attempt would it be taken back. I look online again and see that it has been delivered this morning (while no one is home) and left on the doorstep. I race home for lunch while calling FedEx (yes, it's in my phone now) and they tell me they were authorized by Coach to leave it on the doorstep. I call Coach and ask if that's their procedure (after hanging up on FedEx guy, sorry) and they say, yep. So I asked why would they authorize for it to be left on the doorstep and she said they are in the process of changing their policy. So I hang up with her to come home and discover two packages sitting on the doorstep (freakin' USPS). The one from FedEx is covered by our mat out front and pushed into a corner where there is no light. THANK YOU FEDEX GUY!!! However, USPS just dropped it off on the doorstep in direct sunlight (another Coach package). Oh well, I guess I won't be ordering online anymore until Coach changes their policy. Thanks for letting me vent.