I went in LV today and told them about my damier lining staining my cell phone. So they said they are going to send it out to CA and either send me a new one or the same one back depending of whether they think it's a defect or not. So, I forgot to ask them, do they send it folded because I've heard that once it's folded it's hard to get the crease out. I bought mine not folded and am worried I'll end up with a folded one. What do you think?