Inspired by the responses to my last thread, I am posing the flip side of the question: What are things that Hermes SAs sometimes do that you love? Hate? I will take a stab at this: Love: When you are looking for something not on display and they offer to go look in the back. Even if it turns out not to be there, it makes you feel good and encourages you to come back to the store. When they call you about something you have been looking for. When they search for something in another store and charge/send it to you. Of course, when they are nice to you. Hate: When they tell you there is no hope that you will ever get a birkin bag from them because you are not a VIP or a movie star. When they tell you they have no [fill in the blank], then some rich-looking old guy walks in and says, do you have any [fill in the blank], they say yes yes and come back with five big orange boxes.