Well, this isn't about a handbag but is all about eBay and what you should do with a counterfeit. I am a little stuck as to what my options are. So I guess the advise given here from commenters could help someone in terms of buying a handbag. I bought Hot Pink GHD straighteners from someone on eBay who seemed like such a nice lady, she actually posted them the day I bought them and I received them the following day. This was in early December. Yesterday I used my straighteners and they broke for no reason, they just wouldn't heat up. Me and my friends were astounded as GHDs have such a good reputation and I have friends and family that have had theirs for multiple years and had no problems. So I posted on an LJ community for beauty and beauty products, and contacted GHD, and also checked out a authenticating GHDs eBay document (granted too late). It turns out that the straighteners are just very realistic fakes which probably explains why they didn't last. I have contacted the seller making her aware that the straighteners are fakes, and had no reply so far but the day is still young. How should I go about this? I mean I paid over £100 for fakes (and she may even have known they were fake). Do I go through ebay and say the item was counterfeit, or is it too late seeing as I only found out after the product malfunctioned? It would be nice to have some money back after I paid so much, but I am scared it is too late now that the product doesn't work. I could provide pictures for ebay of things that make it fake if it would help, but it's such a tricky situation with them being broken. Sorry for such a long post, but I am completely at a loose end and would be so appreciative of any advise!