I'm sure many of you remember me venting about an eBay auction that went sour about 4 months ago over a Toki-uchiwa. Paypal FINALLY fixed it after a bunch of emails, faxes, phone calls, and a load of grief! Here is a recap. I bought a tokidoki uchiwa off of eBay in May and it was listed as "new". When I received the uchiwa, it arrived in a gift box that was smashed in the mail and the uchiwa had a really ugly water stain. My emails went unanswered by the seller at first, they refused to refund, and they left me retaliatory negative feedback so I filed an "item not as described" claim with paypal. It took paypal about a month to review my case and I was to return the uchiwa to the seller for a refund. I mailed the uchiwa back to the seller and it sat in the Kapolei post office for 2 months unclaimed before the postmaster returned it to the sender (me). After phone calls, faxes and more emails to paypal, they finally refunded me my $19.50. I don't know where the uchiwa is, it's probably on the slow boat back from Hawaii. I don't care at this point, I don't want that nasty fan back anyway after all the grief it caused me. What I learned from this is that feedback doesn't always indicate a great seller because this seller had no previous negative feedback. I still buy a lot of things off of eBay and I usually have really great shopping experiences. I hope this was a fluke!