I almost cried when I received a fake white classique from eBay. :cry: :cry: :cry: :cry: This purse is ridiculously fake, the silver paint is peeling from the hardware!! I tried to negotiate a refund with the seller but he refused to give me my money back. So I turned to paypal (seemed like the only thing I could do) and filed a claim that I was sold an imitation balenciaga and want to be refunded, which can be possible if I do everything indicated in the letter from paypal below: Dear Marie, We are currently in the process of investigating your claim: In order to continue with the investigation of your complaint, we must request documentation to support your claim that the item is not authentic. Please obtain a document from an unbiased, third-party, such as a dealer, appraiser, or another individual or organization that is qualified in the area of the item in question (other than yourself), which clearly identifies the item as not authentic. If possible, the document should include a serial number and description of the item, and must be on letterhead that includes the name, address, and phone number of the individual, business, or organization so that PayPal may contact them if necessary. The documents should be faxed to PayPal at (402) 537-5760 (please note this is a United States phone number, if you are faxing from outside the United States, you will generally need to dial 00 1 before the number). Please include a cover sheet with your fax that includes the email address registered on your PayPal account and the ID number of your claim (PP-169-910-418), so we may attach the documents to your claim as quickly as possible. We must receive your fax within 10 days from the date of this message in order to proceed with the investigation of your claim. If we do not receive your fax within 10 days, your claim will be cancelled. We are unable to grant extensions to this time period. Please note that PayPal is unable to reimburse you for any costs or fees that may be incurred in obtaining the requested documents. Any documents you provide may also be supplied to the seller in your dispute if necessary. Thank you for your cooperation and patience. We regret any inconvenience this request may cause. Thank you for your cooperation. Sincerely, Chris Protection Services Department I received this letter today so now I have exactly 9 days to fax confirmation that the bag is fake. I live in the san francisco bay area. Does anyone know where I can get written proof that the bag is fake or know someone that's qualified to do this? You ladies have been so great! Thanks so much in advance! Any help will be appreciated. p.s. sorry it's so long.