I finally got my Bay Messenger from Bluefly two days ago.....and it's absolutely perfect!!!! I love it!!! BUT....it didn't come with any Chloe hang-tags or care-cards. Is this normal? I emailed Bluefly yesterday and got this response: Bluefly guarantees the authenticity of products available on our site. We maintain stringent control over our supply chain to ensure that our valued customers receive genuine designer fashions. Bluefly stands behind its products. I have no question over its authenticity. It checks out well against my Bay tote, also in Moka. But I just wanted the hang-tags and care-cards.