hello! short-time lurker, first time poster here...just purchased my very 1st balenciaga twiggy in black from balny and made the mistake of telling the sa it was my first time. i kindly asked her to pick out a nice one for me, something soft with evenly distressed leather. when i received it, it was without the box (although i realize they don't always come with one) and missing the extra tassels. it also looked like it had been handled quite a bit...and i found a small hair inside, which i told myself was probably from a customer just taking a look at it. anyway, i love the style but was disappointed with the leather--it was bone dry. the card said it was from '06. i kept it anyway b/c i didn't want to deal with the hassle of exchanging it. plus i thought maybe it was supposed to feel that way. but this weekend i felt a bunch of balenciaga bags at a local boutique and they were soooo buttery soft! i finally understand what all the fuss is about over the "smooshy" leather. i feel so duped, like they pawned off the dry-leather reject to a newbie. anyhow, now that i'm stuck with it, any suggestions on how to moisten up the leather? i've used apple conditioner several times but it hasn't done much. would lubriderm do the trick? any suggestions would be much appreciated...sorry for the novel--and nice to meet you all!