I am so ticked off right now! Last night, one of the side buttons fell off of my black python Julia. It's just popped off and rolled away somewhere, at some point during my grocery shopping. Now it's rendered useless. It was only my 2nd or 3rd time carrying the bag! I didn't bang it on anything... I am always very gentle with my bags.
Has anyone had a similar experiece with the Julia?
After I cooled off, I took some pictures of the afflicted area. I discovered that these buttons are poorly attached, and barely hanging on to begin with. They are held on with a tiny dab of hot glue, and a small metal piece that presumably snaps into the back of the button. I was appalled to see that they didn't even use thread, or stitching, to attach the buttons. Ugh! A dinky dab of cheap hot glue?!? Poor planning and shoddy craftsmanship on Kooba's part, in my opinion. Maybe that's why all the current season's Julias were shipped off to Bluefly for 45% off.
I called Bluefly to tell them that I was disappointed in the quality of my purchase, and they agreed to authorize a return. I didn't even want to exchange it. Those buttons are a liability and a headache!
If you plan on purchasing a Julia or already own one: be VERY careful with the buttons. If they fall off, you're screwed. There's no way to reattach them. Hopefully mine was merely a lemon that slipped through the cracks of quality control.
Pics are attached.
Has anyone had a similar experiece with the Julia?
After I cooled off, I took some pictures of the afflicted area. I discovered that these buttons are poorly attached, and barely hanging on to begin with. They are held on with a tiny dab of hot glue, and a small metal piece that presumably snaps into the back of the button. I was appalled to see that they didn't even use thread, or stitching, to attach the buttons. Ugh! A dinky dab of cheap hot glue?!? Poor planning and shoddy craftsmanship on Kooba's part, in my opinion. Maybe that's why all the current season's Julias were shipped off to Bluefly for 45% off.
I called Bluefly to tell them that I was disappointed in the quality of my purchase, and they agreed to authorize a return. I didn't even want to exchange it. Those buttons are a liability and a headache!
If you plan on purchasing a Julia or already own one: be VERY careful with the buttons. If they fall off, you're screwed. There's no way to reattach them. Hopefully mine was merely a lemon that slipped through the cracks of quality control.
Pics are attached.