This buyer is not sane. I sold her a very nice blue denim Theory shirt on eBay. And this is what I received from her today: "you sent me a BLUE DENIUM SHIRT, NOT THE ONE THAT YOU ARE SELLING ON eBay." At first I thought that I might have made a mistake in the picture I uploaded but no! I double checked. Then I was very confused. I replied with: the item I sent to you is exactly as described in the listing and advised her to open a case. She then started to threat to leave me a negative feedback if I don't let her return the item.(she didn't actually use the word negative). This is what she said: "We need to reach a solution for the return or I will def leave the conclusion to PAYPAL AND eBay AND THE REST OF THE eBay COMMUNITY." Then after I told her since I sold her an item that is exactly as described and I do not accept returns, she left me a negative feedback I am sooooo angry now. I have escalate the case and trying to get the feedback removed ever since but eBay is really bad at this...I am just so angry with the situation.