I ordered a few items that turned out to be fake. I filed with Paypal yadda yadda, and the sellers agree to return the items for a full refund. But the case has been closed, and it says refund has already been given, but it does not show up in my account as anything more than "pending." I am so confused, what is going on? I called Paypal and they said I have to return the item, but there is no "resolve" button for me to click to give the tracking number. Who has the money now? Paypal?