Cole Haan repair? Anyone use this service?

  1. I would love any feedback on their handbag restoration/repair :smile:
  2. This was several years ago but my daughter bought me a wallet and matching coin purse for mother's day I think, and the tassle soon came off of the wallet. I called CH's customer service and the rep told me where to send it to and the whole process was painless. It looked good as new, no problems.
  3. Thanks, the strap of my genevieve broke tonight :cry: I'll call first thing Monday and see what they say