My Cita Rosa Ciao Ciao arrived today and I am so so BUMMED! The seller listed the bag as NEW. How could she? I hate it when I am being lied to. There are smudges on the bag and the interior is clearly used, lots of dust particles. The leather has DARKEN, scratched, and the whole bag screams *Hey, I've been USED!* Plus, there's this price marked inside and two large holes, looks like from a hole puncher! Wow! The nerve of some sellers! I didn't pay a whole lot but it's still over 100 bucks! I contacted the seller and ask for an explanation. If it were you, would you return the bag? It's not easy getting a Citta Rosa Ciao Ciao now and even harder with the price I paid. But I feel like I've been scammed. Nothing is too good to be true.