I've ordered *numerous* things this week for PCE (many pics to follow once I get it all in the mail). I've also gone into or called the store a few different times this week, so all my purchases have been made in different transactions. Here's the kicker: I ordered the Ali in signature khaki/ebony and the signature stripe zip wallet in chocolate. According to Fed Ex, that box was supposed to arrive today. I got home and SWEET the box was on my doorstep. HOWEVER, when I opened the box, instead of having 1 small and 1 large wrapped package, there were 2 large wrapped packages. Huh? So I opened the first one and it was a Hampton's Carryall in white and get this... it was a Factory Store item. Factory Store tags and everything. WHAT? Then I opened the other package, thinking it was my Ali, but nope, it was yet another Hampton's Carryall in white from the Factory Store. HUH? Ok, what's even more interesting is that the packing slip that was in the box was correct - it showed the Signature Ali and the Signature Stripe zip around wallet. Now, what was JAX thinking when they did that and HOW would I have gotten 2 of the same Factory Store purses instead? Just cracks me up, so I had to share. Fortunately I have an AMAZING SA who took care of it all and is having the correct items I ordered re-shipped to me. Hooray for great SAs!!!