I sold a fendi spy in the amount of around 830 in June. I shipped according to the buyers request and paid for insurance out of my own pocket. Canada post lost the item while both buyer and seller tried to track down the item it was to no avail. I told the buyer that I would try to file a claim and any monies I would recover I would then pass on to her. I am now at -835 in paypal due to this false charge back. Does anyone know how long this takes. I attached all emails including the ones where the buyer states she will take full responsiblity if the bag is lost. I wrote in a letter and attached: Buyers request for USPS shipping Buyers admission for responsibility should anything happen to the bag Buyers admission that "someone will lose money even though its Canada post mistake" and she would try to recoup the money by any means Emails between buyer and seller both trying to locate the bag through respective mail Letter from us post that signature required could not be obtained Copies of original mailings I hope that is enough. I also mentioned that this seems to be a false claim and Paypal should make it so if false claims are reported they will also be fined. My account is frozen until this matter is taken care of.