Chanel store policy?

  1. Question, I saw a lovely bag at the Chanel store in Tyson's II, VA on Sunday but would prefer it in black. The SA told me that it was avaliable in black at another store but I would have to buy it in order for them to transfer it to the store in VA. I don't want to pay for a bag sight unseen... is this policy normal or did I just have a really bad SA :confused1:
  2. sometimes they will bring in a bag to see...but other times they will ask that you pay for it to get it shipped.

    depends on your SA i guess? perhaps check if you can return it if you don't like it.
  3. I've never been charged for a bag prior to seeing it, not at NM or at the boutique.
  4. Thanks for the info, ladies. I have the style number and will call around to see if they will transfer it :yes: