I never been to a Neimans and last week I went to the one in newport and I was going to pay with visa and since they only take american express, I couldn't buy the purse . Now, here is my question how do I buy over the phone? do I just call and try and describe it? I don't know what it is called exactly. It was a small bag, with the chain and cc on the front and it is used in the ads and it only cost $795. So can I buy it through Neimans too? The sa said chanel boutique in southcoast had ran out of that style. Please help, I really want to buy it either through chanel or Neimans.