I am having a bit of a dilemma and I would appreciate your help. A few weeks ago, I purchased my very first pair of Rockstud caged flats from the Noir collection. I paid full price at Neiman Marcus. Within an hour of wearing them, they started to crease in the toe box (see pic). I was told by several SA's at NM that this was "normal wear." I finally took them back to the store today and was going to exchange them for another pair, but the manager informed me that "all Valentino's with pointy toes crease in that area, despite the style or type of leather." She was adamant that this statement was correct and advised against my purchasing another pair. In all of the years I have been drooling over the pics in this forum, I have never seen any Rockstuds with this issue. Have any of you ever experienced this? According to her, all of you are walking around with creases in the toe boxes of your shoes