After wondering around and doing a lot of research, I have decided to invest in a Bottega Veneta bag. Now, I have come to the sub-forum for a little help. I am looking for something to use as a work/everday bag but I am unsure if items made of such soft leather, which Bottega Veneta is famous for and the reason I want to make a purchase, will be durable enough for everday wear. I am good to my bags but there have been occasions where I have been too tired to properly store away an item in its dust bag after coming home from work. How does the brand rate with customer service and repairs, etc? Are there items that are more durable than others, i.e. should I purchase something entirely made from the braided leather or choose another style? In summation, I am looking for a great weekend and work bag that I will treat with care but do not want to invest in something that cannot withstand my normal activites( 9-5 desk job, weekend mornings at a museum, chruch, library or shopping center). If you can recommend a style or a retailer in/near Maryland, it would be greatly appreciated!!