I had a buyer pay through paypal for an item I sold. I get the email this morning, and of course, her address is unconfirmed. I write her back (just replying to the message because I know it goes to her email), that she needs to confirm her address before I send the item. Anyway, I look in My eBay and her payment is showing up as the hourglass symbol... what the heck is this? Also, the shopping cart icon for her transaction is grey instead of blue, which is weird. I have another buyer who payed the other day with an echeck and her icon is also the hourglass, but the shopping cart is blue like it should. Also, the payment shows up as "completed" in my PayPal account. Why would it be doing this? Am I wrong for asking her to confirm before I send?