burberry alterations

  1. Hi, I know that burberry allows free alterations when you buy a coat at the store, but what if you buy one online? Does anyone know if you can just go to a store? Do you have the same options? I called customer service and they were so unhelpful, had no idea, and didnt even try to find out!! Any info would be great. thanks!
  2. I'd actually call the store closest to you and ask them directly instead. I would think that so long as you had the reciept showing you purchased it recently online that it shouldn't be a problem, but I don't say it as being 100% fact. Just a guess.