hi everybody - i just got my new whiskey edith conteen/tall satchel from the Neiman Marcus private sale, and the buckle is BROKEN! i talked online to customer support and they said they had no more of these bags, and that i could return it and have shipping refunded... but i LOVE this bag! what should i do? can i bring it to a Chloe boutique and get it repaired? i've seen some of these bags on eBay and am terrified of buying there, but i don't know how else to get this bag... any advice/suggestions would be much appreciated!