Well, if you read my 'Paige, should I or...' thread, you have already heard about my weird Kooba experience with Active Endeavors. I decided to keep the Paige Ebano, but called AE anyways to let them know about the bizarre shipping incident. They felt really bad about the whole situation/inconvenience, so they are overnighting me a free dustcover (for some reason they forgot to include one in the original order) and a coupon for 25% off anything (including sale prices!)...I looked at the sale bags to see if there was anything appealing (nothing caught my eye unfortunaltey..), so I ended up ordering a red Elisha tote for 25% off..I am soo excited..have heard many good things about the red Elisha! I love KOOBA!