Ladies: I received today a Sienna in Bourbon purchased from Neiman Marcus. It apparently was either the last in stock or more likely, one that had been used and returned and popped up briefly. It is in the *worst* condition I have ever seen a "new" bag arrive in! Shipped unstuffed, smashed in the box and the sleeper bag/dust cover was tossed in the box next to the bag. And no tags! Worse yet, there are obviously signs of wear on the bag and each and every bit of brass on that bag, especially the inner and outer brass Kooba plates are so unbelievably tarnished as to have black spots on them! The smell of tarnished metal is so unbelievably strong it overwhelms the smell of the leather. Before returning it I am going to call customer service and voice my disappointment. I am just shocked and disappointed. I am posting this warning for two reasons: Most importantly - Keep an eye out. I'd hate for anyone here see this pop up on NM in a few days and buy it at $375 as I did. It's terrible!! Second: Has anyone else rec'd a rotten, obviously returned after use bag from NM or elsewhere? Just ridiculous!