Dear all Hermes sisters (and brothers), my friend who is a first time Hermes owner bought an HaC in Switzerland last year. Unfortunately she must have left the receipt in the Tax Refund envelope and sent it off so she's without one now and asked me for advice. The first thing that comes into my mind are you guys here !! I'm sure you would have lots of great advice for my friend. What would be the best thing she could do? She's thinking of writing to the Hermes store in Bern (but we're in Australia) and ask for a reprint but I thought that could be difficult. Is it better to go to the Sydney store and ask for it to be authenticated (and have a letter or proof or something)? Finally, does it make a difference with "warranty" without the receipt. I mean, Hermes could easily identify authenticity of the the bag itself without the receipt (they would know who made it and when just by looking at the strap)? Thanks so much girls!!