I was so upset yesterday during my shopping trip, aarrrrgghh.....never had this experience in France.
Just in the same department store, at the MAC counter, my friend and I were "testing" the eye shadows with our fingers onto our hands. The SA comes and instead of offering help, just orders us to use the cotton sticks (you know for your ears?), and that's it.We left.
At the Guerlain counter, no assistant in sight I wait and wait and go ask to the SA for help, asking if I could try the Terracotta powder, she takes the brush that was left there and give it to me "here you go", me face of shock, ask her "mmm is it clean ?" so she cleans it with tissues and leaves to some customer at the Chanel counter !!! I was about to burst, and just said -my level in english doesn't allow me to be subtle....- "Sorry but we are not done yet !", so I bought the stuff bc I needed it but really wondered if they get any sort of education in selling service !!!!!
Tell me it's not only Denmark !!!!...because between this and my 5 weeks -still no news- of waiting for a strap from LV Copenhagen, I am really
Just in the same department store, at the MAC counter, my friend and I were "testing" the eye shadows with our fingers onto our hands. The SA comes and instead of offering help, just orders us to use the cotton sticks (you know for your ears?), and that's it.We left.
At the Guerlain counter, no assistant in sight I wait and wait and go ask to the SA for help, asking if I could try the Terracotta powder, she takes the brush that was left there and give it to me "here you go", me face of shock, ask her "mmm is it clean ?" so she cleans it with tissues and leaves to some customer at the Chanel counter !!! I was about to burst, and just said -my level in english doesn't allow me to be subtle....- "Sorry but we are not done yet !", so I bought the stuff bc I needed it but really wondered if they get any sort of education in selling service !!!!!
Tell me it's not only Denmark !!!!...because between this and my 5 weeks -still no news- of waiting for a strap from LV Copenhagen, I am really