barneys customer serevice

  1. Hi
    I have been trying to call Barneys customer service but after it says "now you will be connected to company operators. please hold," I get disconnected...does anyone experiences the same problem? how do i contact w/ their customer service? I thought about emailing them but they haven't even written me back the one that I emailed about a week ago...
    There is a problem with the item that I got today so I want to contact them asap
    so..any thoughts?
    thank you
  2. Why don't you call a Flagship store, like Chicago, and contact THEIR customer service and tell them your connection problems as well as your item issues. I'm sure they can help.