Sorry for the long post. I won yet another Tanner Krolle Money bag - this time the Large (the one with the 3 pockets, in pewter - all the better! - I was wanting one since a long time). Here is the auction: http://cgi.ebay.co.uk/Tanner-Krolle-genuine-designer-bag-Metallic-bronze_W0QQitemZ250161556727QQihZ015QQcategoryZ63852QQssPageNameZWDVWQQrdZ1QQcmdZViewItem - it states "worn only once". What I received today: the brass ring from the shoulderstrap is missing (broken off), so it's totally unusable (okay, I fixed it temporarily with some leather); the bottom and the corners are pretty much worn and blackened - so are the pipings and the cords; the little knotted balls are disfigured and hanging loose on half-broken strings; spots, scuffs, scars here & there, etc. etc. - looks like it was worn for years - or at least months, but heavily. Naturally, I poked around in the seller's feedback before contacting her, and found this: she bought the same (or one like it) bag on the 17. of Aug!! Here it is: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=160142006456 (She even left this feedback: "very pleased!! A beautiful bag in fabulous condition and I shall use it a lot" - well she did, apparently) Then she relisted it with EXACTLY the same listing - she copy/pasted the orig. seller's auction (pictures & description). I contacted the original seller first - she was very nice & helpful, and confirmed that she sold the bag in a mint condition indeed to my (re)seller. (And was quite annoyed to hear about her entire listing being stolen.) Now I (politely) contacted "my" seller for a refund - or a serious partial refund (as in fact I can live with all those flaws - or get some of them fixed - , but I wouldn't have bid if I'd have known about them). These bags retailed originally for around £890. She bought it for £150 BO (in mint condition). I won it for £105 (plus £15 p&p - the actual postage was only £6.68, but I don't mind that...) There was another, brand new one (same style/colour) around the same time with £150 BIN, which ended without bids - would I've known, I would have gone for that instead... (I bought my other, medium one for £98 a few weeks back, new & unworn - they don't fetch a lot nowadays on eBay, regardless the original price...) What should I do: return it for a refund, or try to get a good discount (how much?), or just get on with it? If I return it, won't she sell it with second chance offer to someone unsuspecting? Is it possible to wear down a bag so much in less than a month - or did she sent me a different one perhaps, not what she bought in this August? Thanks for any advice!