I just had a frustrating experience with standardstyle.com. Last night I was on their website and had two items which were marked on sale in my cart. I was literally in the middle of checking out (had just entered my credit card info and I was on the last page before submitting my order) when the prices went back up to full price! I was very frustrated as these were two items that I had been eyeing, and they were 40% off and in my size.
Just now I called them, assuming that they would honor the prices that had been posted on their website. I talked to customer service about this experience, and she said it must have been an "error" and that she couldn't honor the price they had advertised on the site because she didn't have the "power" to change the price. I asked her if I could speak to someone who does have this "power" and she told me no. I said, well, obviously someone has the power to decide when things go on sale. She said that it usually happens after something has been around for a certain amt of time, etc, etc. Well, someone decides what that length of time is. I asked to speak with that person, she said they are "unavailable."
So, watch out because the oracle of standardstyle.com may just decide on a whim in mid-order to change their prices, and apparently they don't feel the need to honor what they advertise. I think I will stick with Revolve from now on.
</rant>
Just now I called them, assuming that they would honor the prices that had been posted on their website. I talked to customer service about this experience, and she said it must have been an "error" and that she couldn't honor the price they had advertised on the site because she didn't have the "power" to change the price. I asked her if I could speak to someone who does have this "power" and she told me no. I said, well, obviously someone has the power to decide when things go on sale. She said that it usually happens after something has been around for a certain amt of time, etc, etc. Well, someone decides what that length of time is. I asked to speak with that person, she said they are "unavailable."
So, watch out because the oracle of standardstyle.com may just decide on a whim in mid-order to change their prices, and apparently they don't feel the need to honor what they advertise. I think I will stick with Revolve from now on.
</rant>
ush: I totally agree! I added a shirt to my cart a few days ago. It was $75. I saw the sale today. But when I was trying to check out, I noticed that the price was $97. I thought there was something wrong with my head until I saw this post. Such a LAME bussiness they are doing.
