AAAH! i kept my silver miroir pochette in the dustbag for a week or two, and when i pullled it out today just to check on it, the strap got STUCK to the back of the bag!!!! i pulled it off, and it left what looks like a permanent dent in the bag!!!!!! as a warning to everybody who owns this bag, make sure you tuck the strap inside of the bag when you store it! grr. im so mad. theres no way i can exchange it either... luckily, the dent is kinda small, but of course, i will be noticing it forever! i hope it miraculously goes away!