No problem on the email. I remember receiving similar emails to a couple of clinics I inquired to. There are times when I would "understand" what they were trying to tell me. "The outcome of your nose surgery will be enhanced even more if you do this and that since the nose is just a part of the whole face...." But then again, I don't get why they have to be soooooooo persistent in having us do auxiliary surgeries when we already said no. I mean, "no" is already universal as is and even saying "아니 (ani)" won't back them down. Some clinics may have good reviews, but if money is their driving factor, then I would head the opposite direction or go next door to find clinic who will be as passionate as me about making me beautiful.