Just sent off my 8 pairs of louboutins to get the red rubber soles put on...was a bit worried about it all, shipping, getting done right, etc...but i feel lots better now that i have spoken with the owner, Arthur Zeva, and he seems to be very good in keeping me posted and even gave me his mobile number etc so i could reach him at any time. I used Fedex 2 day to ship and it was a rather big box for my 8 pairs of louboutins in their red CL dustbags...but it only cost 23 USD or so and it arrived right on time within 2 days. Arty called me, told me it would be 40 USD for the red rubber soles and i asked about the brand and he told me he had vibram ones coming in that will be almost exactly the same color as the original red louboutin leather soles!!! They are due in within the next week or so, so I decided to wait for those to arrive and then he will send me back my louboutins!! YAY, very excited and really hope (though I am fairly confident) they will do an excellent job in taking care of my shoes!!! Will keep you girls posted... Oh yah, I had unfortunately stepped one heel into a metal grating on the sidewalk eeek...and the patent leather on one heel got scraped up but Arty said hed fix it for me the best he could with no charge...so nice!!