hi girls, sorry this might be a bit of a rant. my mom and i have never bought anything from hermes, but we love bottega veneta and the bottega veneta SAs are so nice, we regularly drop thousands of dollars there. but since the hermes boutique is pretty close by, we decided this weekend to stroll over and see what the fuss was all about. first, one of the SAs started following us around and staring at us, and asked if she could help. i was browsing the agendas, and she said, "they're just agendas. why do you need to look at them?" then five minutes later, as we looked at scarves, she asked us to step aside, she needed to preserve these items for buying customers. my mom and i left completely outraged - how did she know whether or not we were going to buy anything? *we* didn't even know whether we would buy anything - we didn't get the chance to see what was available! and why was she following us around as if we were going to steal something? is it part of the cachet of buying hermes that the SAs distinguish between "worthy" and "unworthy" customers? are all hermes SAs like this or were we just unfortunate? i'm this close to writing off hermes entirely just because of their lack of customer service... bottega veneta can have all my money.