Anyone ever contacted LVR by phone???

[dee-dee]

I'd like to speak with someone directly, but I keep getting a busy signal. Is there a code other than 011 that I'm supposed to be using???

 

[Cal]

I contact LVR via email, took 3 days for response. By that time the bag I was after had sold out. Phone's definitely the way to go, hope you can get through.

 

[Greenie]

I've always contacted them by email. They always get back next day. Of course they are 6 hours ahead of us.

 

[Cal]

Bummer.....I'm on the same timezone, and it took 3 days last week! Ended up getting my bag from Van Ravenstein. Greenie, did you order anything from them?

 

[Greenie]

Bummer.....I'm on the same timezone, and it took 3 days last week! Ended up getting my bag from Van Ravenstein. Greenie, did you order anything from them?

Yes! I ordered twice. I really like them. They are having a sale right now. (knock wood) I've never had any problems. The stuff gets to you really fast too!

 

[dee-dee]

So, they're in Italy right? In general, what is the international code to call there. I know for England it's 011-44. Does anyone know what it is for Italy? I think that may be my problem.

 

[Greenie]

• Headquarters: Via Roma, 19/21 R – 50123, Florence, Italy
• tel: 0039 055 2670447 or 0039 055 217321
• E-mail: [email protected]
• Product Inquires: [email protected]
• Returns: [email protected]

055 is the country code for Florence. Hope this helps.

 

[dee-dee]

Thanks guys, I just called the international operater. You have to leave off the two zeros in the beginning if you're calling from outside the country.

So basically, it's 011-39-055-2670447. But I guess, they must be closed by now if they're 6 hours ahead. I will try in the wee hours of the morning

 

[Greenie]

Okay...good to know. Let me know how it goes. I've never had to call, but would like to know what kind of service you get.