I love Best Buy and their replacement plans. I used to never buy these plans. But when the Ipods first came out, I bought it for my son, thinking 'you know teenagers'...sure enough, he maxed out his replacements with 2 new ipods, with in the 2 year plan! That was the best 29.99 I ever spent! Since then I learned my lesson and always buy the plan now! Last week when I went to take pics of my birthday stuff, my camera was on the fritz...I would take pics, but the screen didn't work (you couldn't see what you were taking) and the zoom didn't work....poop...I finally went to Best Buy this morning. No reciept, no box...just the camera in hand. The looked up my account and the plan and within 15 minutes I walked out with a new camera. It is a new models newer, since mine wasn't made any more. Now I can take pics of my birthday stuff and open all my pressies!