please excuse my rant as i don't think i have ever gotten frusterated with the phone people at LV. first of all i call to ask if the damier koala agenda has been discountinued (even though i know it has been) and TWO different people tell me "we never made the koala in a damier agenda only in monogram" and i'm like HAHAHAHA no. i saw it the other night, i am positive you made it in damier, you're mistaken. so they double check. one comes back and says she will have to call me back, i tell her that i don't have time to wait. so i call back to speak to someone else. she also tries to tell me they never made it, and i tell her the same, please double check. so she does, and she tells me they do not have it any longer. i ask if there is anyway they can get it for me because i only buy my purchases in-store. she checks other stores in new york and out of the 5 new york stores there are ZERO. i had no idea it was so popular? i don't want to purchase it yet because i don't know if that's the one i really want. i do not return louis vuitton. i dunno, just don't. i was planning to go to the city this weekend to buy it and now i'm out of luck because "they do not transfer small leather goods." GRR. i don't like having things shipped to me, it's just not as exciting to get unless i'm in the store.