I spoke to the strangest sa at Saks in CA. Here is the conversation (and trust me, it was actually worse than this): Me: 'Do you have french blue city for Balenciaga?' sa: is that Valenciaga with a V? me: no B for Balenciaga sa: french? you mean navy blue? me: no french as in the language. sa: ok um, i am looking at some. they are very shiny. me: wtf has shine got to do with it? (my thoughts) sa: yea, its very very shiny. um, let me see the catalogue.... me: ok, let me know... (10 seconds or so of silence) sa: ok it says FR/T - not sure what T means. Not sure if FR means french? me: hmmm. I don't know either. Any pictures? sa: no. no pictures. me: do you have it in the store? or is it at another location? sa: we don't have any at all anywhere. Don't you just love when you get an sa at a high end store that knows?