This should probably go on the shopping thread, but this is such a positive little gem, I wanted to put it out on the front page. A few months ago my beloved SA retired. She was an SA who earned my trust and friendship. She sold me my first Birkin. Lots of scarves; sent DH and me to private sales. She was terrific. She was older, but we clicked and had a nice relationship. She asked who I would like to have as my SA and I told her. I spoke to the new SA a few weeks ago. We know each other pretty well. We have done business before. Anyway, there is a scarf I am interested in and I called the boutique yesterday around 10.30 AM. I left a message for the SA was with a client. No calls all day. We were out, I transfer my home phone to my cell, so no calls. I think the store closes at 6. At 8 pm, I get a call from the boutique. Sorry so late. I hate to call this late. What can I do for you. It was crazy busy in the store all day and if you don't mind waiting until Tuesday, I can give you my full attention, because we are doing inventory. So, a happy experience. We live an hour's drive from the boutique. I am happy because they did not want to disappoint me. Good beginnings.