Grand Fonds I am so sorry, that is terrible. I have had nothing but great service in there. Two weeks ago, I was in there for over an hour while one of the SAs gave me a guide through some of the agendas, wallets, leather and colours and she let me pet a Picotin, I didn't buy a thing; I was hanging on for the Paris sale... yet they have always been charming whether I buy or not, I am so sorry you had poor service, I would never have suggested it if I thought they would be horrid.