Juicy zipper malfunction?

downrabbithole · Jul 15th, 2008, 12:10 AM

I bought a juicy terry cloth short sleeve hoodie (which I like a lot because I feel like it makes me look not as slobby if I go out without taking a shower on my way to the gym or something...) about a month ago. I have several other juicy hoodies and this has never happened....but the J zipper pull like broke in half. Its just this dagger now. I babysit sometimes and I like to wear it to sit, I just don't want to poke their eyes out when I bend down to help them get dressed. They also sometimes pull on the J and I don't want to hurt them!

I went to the Juicy on 5th Avenue near Union Square and the SA acted like she had never seen that before and said she couldn't help me. She told me to e-mail this woman, so I did, but I haven't heard anything from her.

Has this happened to anyone else before? It seems like they could switch the Js out pretty easily...I didn't know it would be such a problem....

laureenthemean · Jul 15th, 2008, 12:12 AM

I would email the company. I imagine there's some kind of "contact us" on their website.

loserxstar · Jul 15th, 2008, 10:29 AM

i have broken a couple of zipper pulls on my juicy hoodies. you can go to the juicy website and contact customer service, and they can send you a new zipper pull in the mail. you will need a pair of pliers to remove the old one and put on the new one. they might ask you to fax them a copy of your receipt, though.

luckyblonde3295 · Jul 15th, 2008, 01:01 PM

wow, that's odd. I've got like....25-30 of their jackets and i've never broken a zipper pull before, your's might have been defective. But I agree with the other posters, you should contact customer service on their site. Hope you get it fixed!

elle tee · Jul 15th, 2008, 01:24 PM

I've had the J fall off of one of my hoodies, and the entire zipper (the part that moves up and down, that is) fell off another one. So annoying.

loserxstar · Jul 15th, 2008, 01:36 PM

i actually don't think the quality of juicy is all that great. a lot of my generic macy's brand ones have held up better. a lot of my juicy hoodies get tiny holes where the pockets connect to the jacket too.

laureenthemean · Jul 15th, 2008, 01:38 PM

^^I think the quality went down a lot after Liz Claiborne bought them out.

ColdSteel · Jul 15th, 2008, 07:55 PM

I heard that if you zip it up before you throw it in the washer/dryer you're less likely to have it break since it won't bang around as much. Also helps to throw them in with a bunch of other clothes. They're my favorite hoodies.

Jul 15th, 2008, 12:12 AM	#2
laureenthemean Member Joined: Mar 2008 Location: Los Angeles Posts: 4,255	I would email the company. I imagine there's some kind of "contact us" on their website. __________________ Wish list: Yellow SGH or Magenta RH or CH Day Any Pinup, size 39 Milk patent Clichy 100 or 120, size 39 HG: Gold Cage Zeppa, size 38.5-39 See my shoes here! Buy now, think later!

Jul 15th, 2008, 10:29 AM	#3
loserxstar Member Joined: Jul 2006 Location: San Jose, CA Posts: 726	i have broken a couple of zipper pulls on my juicy hoodies. you can go to the juicy website and contact customer service, and they can send you a new zipper pull in the mail. you will need a pair of pliers to remove the old one and put on the new one. they might ask you to fax them a copy of your receipt, though. __________________ Denise

Jul 15th, 2008, 01:01 PM	#4
luckyblonde3295 Member Joined: Jul 2007 Posts: 917	wow, that's odd. I've got like....25-30 of their jackets and i've never broken a zipper pull before, your's might have been defective. But I agree with the other posters, you should contact customer service on their site. Hope you get it fixed! __________________ Gucci = Love Wishlist: Gucci Fall 2008 boots Gucci Babouska medium tote Gucci white tapestry Hysteria Gucci Cruise 2009 fringe wedges Gucci Cruise 2009 mini-dress

Jul 15th, 2008, 01:24 PM	#5
elle tee Member Joined: Dec 2006 Location: nyc Posts: 1,634	I've had the J fall off of one of my hoodies, and the entire zipper (the part that moves up and down, that is) fell off another one. So annoying. __________________

Jul 15th, 2008, 01:36 PM	#6
loserxstar Member Joined: Jul 2006 Location: San Jose, CA Posts: 726	i actually don't think the quality of juicy is all that great. a lot of my generic macy's brand ones have held up better. a lot of my juicy hoodies get tiny holes where the pockets connect to the jacket too. __________________ Denise

Jul 15th, 2008, 12:10 AM	#1
downrabbithole theatre fashionista Joined: Jul 2008 Location: New York, NY Posts: 212	I bought a juicy terry cloth short sleeve hoodie (which I like a lot because I feel like it makes me look not as slobby if I go out without taking a shower on my way to the gym or something...) about a month ago. I have several other juicy hoodies and this has never happened....but the J zipper pull like broke in half. Its just this dagger now. I babysit sometimes and I like to wear it to sit, I just don't want to poke their eyes out when I bend down to help them get dressed. They also sometimes pull on the J and I don't want to hurt them! I went to the Juicy on 5th Avenue near Union Square and the SA acted like she had never seen that before and said she couldn't help me. She told me to e-mail this woman, so I did, but I haven't heard anything from her. Has this happened to anyone else before? It seems like they could switch the Js out pretty easily...I didn't know it would be such a problem....

Jul 15th, 2008, 01:38 PM	#7
laureenthemean Member Joined: Mar 2008 Location: Los Angeles Posts: 4,255	^^I think the quality went down a lot after Liz Claiborne bought them out. __________________ Wish list: Yellow SGH or Magenta RH or CH Day Any Pinup, size 39 Milk patent Clichy 100 or 120, size 39 HG: Gold Cage Zeppa, size 38.5-39 See my shoes here! Buy now, think later!

Jul 15th, 2008, 07:55 PM	#8
ColdSteel Thrift Town Forever! Joined: Sep 2007 Location: SF, CA Posts: 693	I heard that if you zip it up before you throw it in the washer/dryer you're less likely to have it break since it won't bang around as much. Also helps to throw them in with a bunch of other clothes. They're my favorite hoodies. __________________ Wishlist... NEW GLASSES! Help! I can't see!