Welcome to The Purse Forum.

gapaholic13 · Feb 1st, 2008, 01:38 PM

Just wondering if any of you have had any experiences with Tifany silver pieces breaking?

I got a flower charm bracelet in August and it broke last week. Since it was under warranty, I sent it back and am waiting to hear what they have to say. The charm and link was lost so I have no idea what to expect.

Also, for those of you that have Tiffany pieces, do you wear it every day? I hadn't taken mine off since I got it...just wondering if I should be more selective when wearing it.

Thanks!

guccimamma · Feb 1st, 2008, 01:40 PM

they are great, i think they send all repairs to new york. i have done it twice, and the piece comes back as good as new...or new if they can't fix it.

i have an elsa necklace that i have been wearing daily..you shouldn't have to pamper your jewelry. wear it! if it breaks, get it fixed!

ayla · Feb 1st, 2008, 01:47 PM

I wear my pieces every day, but I don't wear them into the shower and the such. I'm kind of rough on my pieces, and I must say, they are excellent in quality !

NoSnowHere · Feb 1st, 2008, 01:59 PM

My silver has held up well, and never take them off, even to shower. No swimming, though. I don't have any repair experience, but I'm sure it's excellent.

tweetie · Feb 2nd, 2008, 11:52 AM

I am generally very happy with Tiffany's quality. I started getting them in my late teens and have had some pieces for about a decade now. I have a mix of silver, gold and platinum and of all my pieces, I only have had a silver ring where a part became loose. Tiffany fixed it at no charge.

choozen1ne · Feb 2nd, 2008, 05:31 PM

I had to send my Return to Tiffany heart charm necklace in for repair and they did a great job , the thing came back so shiny I was amazed ,

slavetohermes · Feb 2nd, 2008, 05:33 PM

All of the time...I have the monogrammed key chain and the ball always falls off...well, I bring it in, they shine it up, and replace the ball.
I have a few other items, baby rattles, spoons, another keychain...no problem at all with these...
Kiley

My Purse Addiction · Feb 3rd, 2008, 02:43 PM

I have a ton of Tiffany silver jewelry that I wear pretty often and the only piece I've ever had problems with is the Venetian bracelet. I got one, it fell off (and I didn't even realize, so it was lost), bought a replacement one, which also fell off without me realizing. I called Tiffany's to complain and they basically told me "Oh well" since I didn't have the bracelet for them to fix, which is understandable. I got a third one about 2 years ago (I can't stay away from the style!) and had a safety chain put on it. Haven't had any problems since! But out of the 15 or so pieces I own, that's the only one that has ever given me a problem- so I'd say they hold up pretty well!

gapaholic13 · Feb 4th, 2008, 08:18 PM

Update - I got a call from Tiffany customer service, they received my bracelet, they are fixing it no charge!! You really have to love a company that stands behind their product!

macbagger · Feb 4th, 2008, 08:25 PM

So glad you are having a good service experience - I have not had to send anything in for repairs, only cleaning/polishing, but it comes back GORGEOUS! You should get it back brilliantly shiny from them, it's great

Feb 1st, 2008, 01:38 PM	#1
gapaholic13 OP Member Joined: Jan 2007 Location: Canada Posts: 1,951	Tiffany Repair Experience? Just wondering if any of you have had any experiences with Tifany silver pieces breaking? I got a flower charm bracelet in August and it broke last week. Since it was under warranty, I sent it back and am waiting to hear what they have to say. The charm and link was lost so I have no idea what to expect. Also, for those of you that have Tiffany pieces, do you wear it every day? I hadn't taken mine off since I got it...just wondering if I should be more selective when wearing it. Thanks!

Feb 1st, 2008, 01:40 PM	#2
guccimamma guccimamma Joined: Aug 2006 Location: Wooo Hooo! Posts: 4,228	Re: Tiffany Repair Experience? they are great, i think they send all repairs to new york. i have done it twice, and the piece comes back as good as new...or new if they can't fix it. i have an elsa necklace that i have been wearing daily..you shouldn't have to pamper your jewelry. wear it! if it breaks, get it fixed!

Feb 1st, 2008, 01:47 PM	#3
ayla Gangsta Luv♥ Joined: Oct 2005 Location: Toronto, Ontario Posts: 21,244	Re: Tiffany Repair Experience? I wear my pieces every day, but I don't wear them into the shower and the such. I'm kind of rough on my pieces, and I must say, they are excellent in quality !
	__________________ It's here ! My much grown collection !

Feb 1st, 2008, 01:59 PM	#4
NoSnowHere ~LV L♥ve~ Joined: Feb 2007 Location: Sunshine State Posts: 5,653	Re: Tiffany Repair Experience? My silver has held up well, and never take them off, even to shower. No swimming, though. I don't have any repair experience, but I'm sure it's excellent.
	__________________ My son is 21 months old! I'm on Twitter!

Feb 2nd, 2008, 11:52 AM	#5
tweetie Member Joined: Jul 2006 Posts: 2,624	Re: Tiffany Repair Experience? I am generally very happy with Tiffany's quality. I started getting them in my late teens and have had some pieces for about a decade now. I have a mix of silver, gold and platinum and of all my pieces, I only have had a silver ring where a part became loose. Tiffany fixed it at no charge.
tweetie Member Joined: Jul 2006 Posts: 2,624	__________________ Highlights of tweetie's collection

Feb 2nd, 2008, 05:31 PM	#6
choozen1ne Member Joined: Feb 2007 Location: Michigan Posts: 2,671	Re: Tiffany Repair Experience? I had to send my Return to Tiffany heart charm necklace in for repair and they did a great job , the thing came back so shiny I was amazed ,
	__________________

Feb 2nd, 2008, 05:33 PM	#7
slavetohermes Member Joined: Dec 2007 Location: Portland, Oregon Posts: 324	Re: Tiffany Repair Experience? All of the time...I have the monogrammed key chain and the ball always falls off...well, I bring it in, they shine it up, and replace the ball. I have a few other items, baby rattles, spoons, another keychain...no problem at all with these... Kiley
	__________________ If you are born without wings, do nothing to keep them from growing. Coco Chanel

Feb 3rd, 2008, 02:43 PM	#8
My Purse Addiction Member Joined: Jan 2007 Location: The Sunshine State Posts: 2,974	Re: Tiffany Repair Experience? I have a ton of Tiffany silver jewelry that I wear pretty often and the only piece I've ever had problems with is the Venetian bracelet. I got one, it fell off (and I didn't even realize, so it was lost), bought a replacement one, which also fell off without me realizing. I called Tiffany's to complain and they basically told me "Oh well" since I didn't have the bracelet for them to fix, which is understandable. I got a third one about 2 years ago (I can't stay away from the style!) and had a safety chain put on it. Haven't had any problems since! But out of the 15 or so pieces I own, that's the only one that has ever given me a problem- so I'd say they hold up pretty well!

Feb 4th, 2008, 08:18 PM	#9
gapaholic13 OP Member Joined: Jan 2007 Location: Canada Posts: 1,951	Re: Tiffany Repair Experience? Update - I got a call from Tiffany customer service, they received my bracelet, they are fixing it no charge!! You really have to love a company that stands behind their product!

Feb 4th, 2008, 08:25 PM	#10
macbagger Member Joined: Jan 2007 Posts: 614	Re: Tiffany Repair Experience? So glad you are having a good service experience - I have not had to send anything in for repairs, only cleaning/polishing, but it comes back GORGEOUS! You should get it back brilliantly shiny from them, it's great
macbagger Member Joined: Jan 2007 Posts: 614

Welcome to The Purse Forum.

Our Purse Forum, or TPF, is the #1 online social network for everything designer handbag related. Join over 200,000 enthusiastic members in this friendly community and start engaging in the discussion today.