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chanel-girl · Oct 6th, 2007, 05:47 AM

Is this true? What does servicing involve and how often does this need to be done? Can any reputable jeweler or watch repair shop do this servicing or does it have to be done by Rolex?

If I pay this much for a watch I would hate to have to keep putting that much money into it...

I am considering purchasing a Rolex so I am very curious...

Sunshine · Oct 6th, 2007, 08:23 AM

Sadly that is true. Our jeweler always throws in the first service for free when we buy a new rolex. I do it every 2-3 years. Maybe every 5 for the ones I do not wear as much. I do get them polished every 6-7 months. Good luck and POST a pic of what you buy!!!

ch3rrybl0ss0ms · Oct 6th, 2007, 08:27 AM

Hmm.. I don't think they cost you $500 if there's nothing to be replaced.

and as far as I know, the authorized Rolex dealer will give the service for free (for simple repair), even when you bought the watch somewhere else.
I remember my father had his time indicator fallen inside the casing, they will just put it back, and it didn't cost him anything. well but he left some tip for good courtesy, kwim?

I personally think, purchasing a Rolex is a very good investment, since the price is keep increasing year by year. Rolex is classic!! so go get it asap before the price get more expensive. And don't forget to let us know what style you'd get.

Good luck!

cyclgrl · Oct 6th, 2007, 06:47 PM

I had mine for 3 years before I sent mine in for service, but that was because I dropped it and it stopped. Yes, it did cost a pretty penny, but servicing/polishing when the watch is working fine seems fairly optional. You can talk to your authorized dealer for their opinion. I also doubt it costs that much. Mine was sent to Rolex directly from my jeweler for the work.

Cyn

Coldplaylover · Oct 6th, 2007, 11:10 PM

Yes, it does cost a lot. I was bad about servicing one that I had for years so I felt it was worth it to pay a lot for it to be all checked out.

Agent Kitty · Oct 7th, 2007, 12:28 AM

I have had mine for 5 years and have never had it serviced....it is still running fine. But it is a Cellini Rolex (which are not as mass produced as most of their other lines). My husband has a Cellini as well (20 years now) and one night he was taking it off to go to bed and thought he set it on the nightstand and had actually dropped it into his Big Gulp of diet coke. And even that repair was only $300.00.

risingsun · Oct 7th, 2007, 03:50 PM

I was just quoted between $600-900 to have my Rolex serviced by an authorized rolex repair center.

chanel-girl · Oct 7th, 2007, 05:52 PM

Can any reputable jeweler do this servicing though?

cyclgrl · Oct 7th, 2007, 07:02 PM

I think it needs to be done by Rolex. Most watch repair shops won't touch one. Btw, my total cost was <$500 and included the repair, but maybe because mine isn't that old.

FYI, I saw your thread about buying used. I heard from my jeweler that if you send in a fake, they will confiscate it.

Cyn

girlsgottoshop · Oct 7th, 2007, 07:12 PM

I've had mine for over 5 years and I've never had it serviced. It works fine. I just sent it to get polished and have the diamonds all cleaned/checked. It will cost $130. Can't wait to pick it up. The jeweler said the band will look brand new.

frannita · Oct 7th, 2007, 09:50 PM

I know that there is a fee, but I'm not sure as to exactly how much. Omega charges around $300 (or more) as well, and Cartier charges $400-500. When you send your watch to be serviced though, it comes back to you looking and functioning like brand spankin new.

It is advisable to have watches serviced every 5 years or so because they check each and every teeny part to remove any dirt, replace any rusted parts, and so on, for it to keep functioning well. Case in point - DH has an Omega Seamaster Pro he got maybe 6 years ago. It still runs well but the power reserve has significantly lowered. If he doesn't wear it for a day or two it stops, so, he's planning to send it off to be serviced

bagsforme · Oct 7th, 2007, 10:40 PM

I've heard that too. Quite a bit to pay just for service.

risingsun · Oct 8th, 2007, 12:14 AM

Originally Posted by chanel-girl

Can any reputable jeweler do this servicing though?

If your watch needs service only--not repair--it may be closer to $500-600. I'm told that only specialized watchmakers can service and repair a Rolex. I talked to my jeweler about it and they had two recommendations for me, both coming in at $600. Both required sending the watch out of house. I'd rather it go to Rolex for authentic parts. I'm told it comes back looking brand new. Also, if you do use a nonauthorized service center and you ever have to send the watch to Rolex, they will pitch out any non-Rolex parts

Sunshine · Oct 8th, 2007, 01:49 AM

I recently dropped one of my rolexs on the floor...(I posted about it) anyway, I had only shattered the face and ROLEX decided it needed a service. SO $650 later it was fixed. I was shocked. I did not get a phone call before it was done or anything. Just that is was read to pick up.!!!! I hope it looks great! lol

Pirard · Oct 8th, 2007, 01:52 PM

I have a very old Rolex, from the 1940's and recently had it serviced. It cost about $800 to have the movements tuned and the face cleaned. The watch is worth quite a bit more than the money it cost to be serviced, so I guess I think of it as protecting my investment.

Oct 6th, 2007, 05:47 AM	#1
chanel-girl OP Member Joined: Jun 2007 Location: CT Posts: 930	Rolex charges over $500 to be serviced?! Is this true? What does servicing involve and how often does this need to be done? Can any reputable jeweler or watch repair shop do this servicing or does it have to be done by Rolex? If I pay this much for a watch I would hate to have to keep putting that much money into it... I am considering purchasing a Rolex so I am very curious...

Oct 6th, 2007, 08:23 AM	#2
Sunshine Joined: Feb 2006 Location: Key West, Florida Posts: 10,845	Re: Rolex charges over $500 to be serviced?! Sadly that is true. Our jeweler always throws in the first service for free when we buy a new rolex. I do it every 2-3 years. Maybe every 5 for the ones I do not wear as much. I do get them polished every 6-7 months. Good luck and POST a pic of what you buy!!!

Oct 6th, 2007, 08:27 AM	#3
ch3rrybl0ss0ms bag.addict Joined: Nov 2006 Posts: 489	Re: Rolex charges over $500 to be serviced?! Hmm.. I don't think they cost you $500 if there's nothing to be replaced. and as far as I know, the authorized Rolex dealer will give the service for free (for simple repair), even when you bought the watch somewhere else. I remember my father had his time indicator fallen inside the casing, they will just put it back, and it didn't cost him anything. well but he left some tip for good courtesy, kwim? I personally think, purchasing a Rolex is a very good investment, since the price is keep increasing year by year. Rolex is classic!! so go get it asap before the price get more expensive. And don't forget to let us know what style you'd get. Good luck!
ch3rrybl0ss0ms bag.addict Joined: Nov 2006 Posts: 489	__________________

Oct 6th, 2007, 06:47 PM	#4
cyclgrl Member Joined: Jan 2006 Location: San Francisco Posts: 97	Re: Rolex charges over $500 to be serviced?! I had mine for 3 years before I sent mine in for service, but that was because I dropped it and it stopped. Yes, it did cost a pretty penny, but servicing/polishing when the watch is working fine seems fairly optional. You can talk to your authorized dealer for their opinion. I also doubt it costs that much. Mine was sent to Rolex directly from my jeweler for the work. Cyn

Oct 6th, 2007, 11:10 PM	#5
Coldplaylover Member Joined: Mar 2006 Posts: 5,294	Re: Rolex charges over $500 to be serviced?! Yes, it does cost a lot. I was bad about servicing one that I had for years so I felt it was worth it to pay a lot for it to be all checked out.
Coldplaylover Member Joined: Mar 2006 Posts: 5,294

Oct 7th, 2007, 12:28 AM	#6
Agent Kitty Member Joined: Mar 2007 Posts: 399	Re: Rolex charges over $500 to be serviced?! I have had mine for 5 years and have never had it serviced....it is still running fine. But it is a Cellini Rolex (which are not as mass produced as most of their other lines). My husband has a Cellini as well (20 years now) and one night he was taking it off to go to bed and thought he set it on the nightstand and had actually dropped it into his Big Gulp of diet coke. And even that repair was only $300.00.
Agent Kitty Member Joined: Mar 2007 Posts: 399

Oct 7th, 2007, 03:50 PM	#7
risingsun Member Joined: Apr 2007 Location: Virginia Posts: 1,658	Re: Rolex charges over $500 to be serviced?! I was just quoted between $600-900 to have my Rolex serviced by an authorized rolex repair center.

Oct 7th, 2007, 05:52 PM	#8
chanel-girl OP Member Joined: Jun 2007 Location: CT Posts: 930	Re: Rolex charges over $500 to be serviced?! Can any reputable jeweler do this servicing though?

Oct 7th, 2007, 07:02 PM	#9
cyclgrl Member Joined: Jan 2006 Location: San Francisco Posts: 97	Re: Rolex charges over $500 to be serviced?! I think it needs to be done by Rolex. Most watch repair shops won't touch one. Btw, my total cost was <$500 and included the repair, but maybe because mine isn't that old. FYI, I saw your thread about buying used. I heard from my jeweler that if you send in a fake, they will confiscate it. Cyn

Oct 7th, 2007, 07:12 PM	#10
girlsgottoshop The Shopping Queen Joined: Jan 2006 Location: Fabulous Las Vegas Posts: 7,973	Re: Rolex charges over $500 to be serviced?! I've had mine for over 5 years and I've never had it serviced. It works fine. I just sent it to get polished and have the diamonds all cleaned/checked. It will cost $130. Can't wait to pick it up. The jeweler said the band will look brand new.

Oct 7th, 2007, 09:50 PM	#11
frannita "Turn around, lover" Joined: Jul 2006 Posts: 1,771	Re: Rolex charges over $500 to be serviced?! I know that there is a fee, but I'm not sure as to exactly how much. Omega charges around $300 (or more) as well, and Cartier charges $400-500. When you send your watch to be serviced though, it comes back to you looking and functioning like brand spankin new. It is advisable to have watches serviced every 5 years or so because they check each and every teeny part to remove any dirt, replace any rusted parts, and so on, for it to keep functioning well. Case in point - DH has an Omega Seamaster Pro he got maybe 6 years ago. It still runs well but the power reserve has significantly lowered. If he doesn't wear it for a day or two it stops, so, he's planning to send it off to be serviced
	__________________ Got my Crimson Campana! New wishlist: Something in Lilac... like a Roma!!!

Oct 7th, 2007, 10:40 PM	#12
bagsforme Member Joined: Nov 2006 Posts: 2,530	Re: Rolex charges over $500 to be serviced?! I've heard that too. Quite a bit to pay just for service.
bagsforme Member Joined: Nov 2006 Posts: 2,530

Oct 8th, 2007, 01:49 AM	#14
Sunshine Joined: Feb 2006 Location: Key West, Florida Posts: 10,845	Re: Rolex charges over $500 to be serviced?! I recently dropped one of my rolexs on the floor...(I posted about it) anyway, I had only shattered the face and ROLEX decided it needed a service. SO $650 later it was fixed. I was shocked. I did not get a phone call before it was done or anything. Just that is was read to pick up.!!!! I hope it looks great! lol

Oct 8th, 2007, 01:52 PM	#15
Pirard Member Joined: Oct 2007 Posts: 12	Re: Rolex charges over $500 to be serviced?! I have a very old Rolex, from the 1940's and recently had it serviced. It cost about $800 to have the movements tuned and the face cleaned. The watch is worth quite a bit more than the money it cost to be serviced, so I guess I think of it as protecting my investment.
Pirard Member Joined: Oct 2007 Posts: 12

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