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My Love bracelet broke!!!


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Jul 2, 2012, 8:45pm   #76
SophiaLee's Avatar
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Originally Posted by purseaddict86
What boutique did you get yours from?? Why did they tell me that? I'm so upset! I guess I'm stuck with the new one. They also said they would not exchange or refund my money. :(
I got it at the Cartier boutique in St. Martin on the French side, the boutique on the Dutch side had some with the old screw system too tho.
Jul 5, 2012, 12:16am   #77
sjunky13's Avatar
Thread Starter
Dreaming............
Sorry ladies for all of your LOVE problems. :(

I picked up my new bracelet today and the sa screwed it on nice and tight, so far so good. He said to make sure you never hear a clinking sound between the screws. I am going to have to check it a lot more, seems it is more matienence than the older screws.

GL to all. Please update me if you hear anything. Also try to leave it on and not take it on and off. :)
Jul 5, 2012, 12:27am   #78
sjunky13's Avatar
Thread Starter
Dreaming............
I want to also say thanks to the ladies that have pmed me with the same stories and about KOP store. I did get good service there, so hopefully it has been addressed.
Jul 5, 2012, 1:23am   #79
lovely64's Avatar
LunAtic
Originally Posted by sjunky13
Sorry ladies for all of your LOVE problems. :(

I picked up my new bracelet today and the sa screwed it on nice and tight, so far so good. He said to make sure you never hear a clinking sound between the screws. I am going to have to check it a lot more, seems it is more matienence than the older screws.

GL to all. Please update me if you hear anything. Also try to leave it on and not take it on and off. :)
Im glad it all worked out!
Jul 5, 2012, 3:34am   #80
Samia's Avatar
Easily Distracted!
Originally Posted by sjunky13
Sorry ladies for all of your LOVE problems. :(

I picked up my new bracelet today and the sa screwed it on nice and tight, so far so good. He said to make sure you never hear a clinking sound between the screws. I am going to have to check it a lot more, seems it is more matienence than the older screws.

GL to all. Please update me if you hear anything. Also try to leave it on and not take it on and off. :)
Hi, I am glad you got your new bracelet and hopefully does not have the same problem
Jul 5, 2012, 7:30am   #81
s
Member
Originally Posted by sjunky13
Sorry ladies for all of your LOVE problems. :(

I picked up my new bracelet today and the sa screwed it on nice and tight, so far so good. He said to make sure you never hear a clinking sound between the screws. I am going to have to check it a lot more, seems it is more matienence than the older screws.

GL to all. Please update me if you hear anything. Also try to leave it on and not take it on and off. :)
So you got a new bracelet ? But it was the new style not the old one ,right ?
Jul 5, 2012, 8:27am   #82
skyqueen's Avatar
Member
Originally Posted by sjunky13
Sorry ladies for all of your LOVE problems. :(

I picked up my new bracelet today and the sa screwed it on nice and tight, so far so good. He said to make sure you never hear a clinking sound between the screws. I am going to have to check it a lot more, seems it is more matienence than the older screws.

GL to all. Please update me if you hear anything. Also try to leave it on and not take it on and off. :)
Glad you got a new one...good luck with this one!!!
Jul 5, 2012, 9:48am   #83
etk123's Avatar
Call me Kiki
Originally Posted by sjunky13
Sorry ladies for all of your LOVE problems. :(

I picked up my new bracelet today and the sa screwed it on nice and tight, so far so good. He said to make sure you never hear a clinking sound between the screws. I am going to have to check it a lot more, seems it is more matienence than the older screws.

GL to all. Please update me if you hear anything. Also try to leave it on and not take it on and off. :)
I'm so glad it all worked out. And so nice to hear that customer service did the right thing and you received a new bracelet. Wear your new Love in good health!!
Jul 5, 2012, 2:40pm   #84
sjunky13's Avatar
Thread Starter
Dreaming............
Thanks everyone. It is still the new screw system. this style does take more work and I pray nothing goes wrong again.
Someone told me they check thier screws daily and it still came off. That does scare me!
Jul 6, 2012, 5:52am   #85
tutushopper's Avatar
♥ Lambskin Lover ♥
So happy to hear you finally had good luck with the SA and got a new one. I wish you many years of love surrounding your wrist.
Jul 6, 2012, 11:30pm   #86
j0s1e267's Avatar
Member
purseaddict86, My store told me the same thing, no more old screw system. It is the second time I sent my bracelet in and I don't want it anymore. Cartier can't get me bracelets with the old screws and won't refund my money. I am stuck in a limbo right now.

sjunky13, Good luck with your new bracelet.
Jul 6, 2012, 11:43pm   #87
missD's Avatar
Member
For you ladies who have problematic screws...do you know what country your Love was made in? I've seen some made in Switzerland and another in another country (I can't recall right now), so I'd like to see if there's a pattern.
Jul 7, 2012, 12:11am   #88
cantbelieve's Avatar
: (
Originally Posted by missD
For you ladies who have problematic screws...do you know what country your Love was made in? I've seen some made in Switzerland and another in another country (I can't recall right now), so I'd like to see if there's a pattern.
Where can I find out where it's made?
Jul 7, 2012, 11:08am   #89
purseaddict86's Avatar
Member
Originally Posted by j0s1e267
purseaddict86, My store told me the same thing, no more old screw system. It is the second time I sent my bracelet in and I don't want it anymore. Cartier can't get me bracelets with the old screws and won't refund my money. I am stuck in a limbo right now.

sjunky13, Good luck with your new bracelet.
Why don't you have them put the glue in the screws? I think I am going to do that.
Jul 7, 2012, 11:14am   #90
purseaddict86's Avatar
Member
I feel like at this point we can't really do anything. Cartier will not refund our money and they cannot find us any old bracelets, so it looks like we are stuck with these stupid new ones. It really sucks, im really upset about it but honestly... WE HAVE NO CHOICE. :( I think the best thing to do is have them glue the screws in. I will not be taking mine off so the glue is fine for me. What about taking these screws out ( which are shorter) and putting the old (longer) screws in??
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