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rella869 · Feb 12th, 2007, 10:44 AM

Hi Guys
So I went to the 5th ave store this past weekend to look at the Love collection--I'm interested in getting matching rings for my boyfriend and I.
I stood there for 20 minutes, with a few of the SAs actively ignoring me!

anyone else have this experience?
FYI--.. I'm 21 and my bf is 23.. and all the other customers in there were obviously older than us

gro3602 · Feb 12th, 2007, 11:03 AM

I would have stood in the middle of the store and yelled..........

"HELLO!!!!!!!!!!!! I HAVE MONEY TO SPEND !!!!!!!!!"
"IS ANYONE WORKING TODAY???!!!""

ps: I have been known to do that.

Star15Rin · Feb 12th, 2007, 11:06 AM

I have this experience at many stores. I'm 22, but I've been told I look 14. Even when carrying LV and dressed nicely, SAs always ignore me. That's why I've really taken to online shopping LOL. No SAs to ignore you. I'm sorry this happened, isn't it annoying?

gro3602 · Feb 12th, 2007, 11:21 AM

Originally Posted by rinstar311

I have this experience at many stores. I'm 22, but I've been told I look 14. Even when carrying LV and dressed nicely, SAs always ignore me. That's why I've really taken to online shopping LOL. No SAs to ignore you. I'm sorry this happened, isn't it annoying?

Need to be assertive!!!
Don't let them get away with that!

Remember they are STORE CLERKS!!
You are the customer.

rella869 · Feb 12th, 2007, 11:37 AM

I was SO annoyed at this point I just left the store.. I told my BF I am currently not on speaking terms with Cartier.. But Harry (Winston) is still in my good graces...LOL

TravelBug · Feb 12th, 2007, 02:00 PM

Wow, that's just unbelievable!!! Obviously you were there for a reason otherwise you would not have waited for that long ... what were the SAs thinking? You were just standing there for fun???? Goodness. Did you approach them and asked to be helped?

joolluver · Feb 12th, 2007, 04:24 PM

That sucks. I'm sorry. Did you try to make eye contact with any of the SA's? I've never been to the 5th Ave Cartier, but my local Cartier SA's are very friendly and helpful, even when I go in just to look and try on the goodies. I live in Georgia. So maybe it's was bad timing and location?

A-T-G · Feb 12th, 2007, 05:25 PM

At the SF store, I went in looking for pins for my wedding (long story). When I asked to see some nice vintage sweater clips, the SA says "They're $75,000" to which I relied (a la "Pretty Woman") "I didn't ask how much they were, I asked to see them".

The next time I went in (looking @ Love stuff too!), the SA's were all very nice! I didn't brave 5th Ave last time I was there--they looked really busy! And I just wanted to look.

So sorry they were rude to you! Next time, demand assistance (but politely! They might think you're mulling ideas over and are hesostant to interupt).

lmpsola · Feb 12th, 2007, 05:28 PM

I am sorry they were rude! Seriously next time demand to be helped, but do it graciously! If not then, be loud!

everything posh · Feb 12th, 2007, 05:29 PM

Originally Posted by rella869

I was SO annoyed at this point I just left the store.. I told my BF I am currently not on speaking terms with Cartier.. But Harry (Winston) is still in my good graces...LOL

Harry Winston SA's in my experience are extremely helpful and very attentive! You should definitely go there

Good luck!

artgirl · Feb 12th, 2007, 06:00 PM

Yep. Not me personally, but my friend was years ago (and she had PLENTY of $$$$ to spend). Tiffany has the honor of my presence now and from that day.

lorihmatthews · Feb 12th, 2007, 06:33 PM

Ugh, I've been there! A swanky jewelry store in San Francisco called Shreve did this to me and hubby (at that time, we were looking to drop a lot of cash on an engagement ring!). We were literally at the engagement counter, practically breathing on the case, and NO ONE even said hello. We walked out and dropped our wad of cash elsewhere! And I have told him that he is never allowed to buy me anything from Shreve, ever!

lorihmatthews · Feb 12th, 2007, 06:36 PM

Originally Posted by gro3602

I would have stood in the middle of the store and yelled..........

"HELLO!!!!!!!!!!!! I HAVE MONEY TO SPEND !!!!!!!!!"
"IS ANYONE WORKING TODAY???!!!""

ps: I have been known to do that.

Ooh, that's a good one! I'm going to have to remember that!

rileygirl · Feb 12th, 2007, 11:07 PM

I've had some bad experiences at lux stores but Cartier by far has been the WORST ever (at the Ala Moana store in Hawaii). My BFF had the same horrible horendous treatment there too. I no longer visit the store...and it kills me because I really covet a love bracelet!

handbag_luvr · Feb 12th, 2007, 11:27 PM

I haven't gotten this from Cartier, but if people are ignoring me I would just go up to one that didn't look busy and ask for assistance. I know we expect to be treated better than a lower end store, but even in lower end stores I have to look for assistance. I hope that made sense.

Feb 12th, 2007, 10:44 AM	#1
rella869 OP Member Joined: Oct 2006 Posts: 334	Ignored at Cartier! Hi Guys So I went to the 5th ave store this past weekend to look at the Love collection--I'm interested in getting matching rings for my boyfriend and I. I stood there for 20 minutes, with a few of the SAs actively ignoring me! anyone else have this experience? FYI--.. I'm 21 and my bf is 23.. and all the other customers in there were obviously older than us
rella869 OP Member Joined: Oct 2006 Posts: 334

Feb 12th, 2007, 11:03 AM	#2
gro3602 EX TPFER DONE HERE Joined: Apr 2006 Posts: 7,566	Re: Ignored at Cartier! I would have stood in the middle of the store and yelled.......... "HELLO!!!!!!!!!!!! I HAVE MONEY TO SPEND !!!!!!!!!" "IS ANYONE WORKING TODAY???!!!"" ps: I have been known to do that.
gro3602 EX TPFER DONE HERE Joined: Apr 2006 Posts: 7,566	__________________

Feb 12th, 2007, 11:06 AM	#3
Star15Rin More LV Please! Joined: Sep 2006 Location: CT Posts: 2,322	Re: Ignored at Cartier! I have this experience at many stores. I'm 22, but I've been told I look 14. Even when carrying LV and dressed nicely, SAs always ignore me. That's why I've really taken to online shopping LOL. No SAs to ignore you. I'm sorry this happened, isn't it annoying?
	__________________ Wishlist: Something new and LV, Totally???

Feb 12th, 2007, 11:37 AM	#5
rella869 OP Member Joined: Oct 2006 Posts: 334	Re: Ignored at Cartier! I was SO annoyed at this point I just left the store.. I told my BF I am currently not on speaking terms with Cartier.. But Harry (Winston) is still in my good graces...LOL
rella869 OP Member Joined: Oct 2006 Posts: 334

Feb 12th, 2007, 02:00 PM	#6
TravelBug What R U Lookin' At? Joined: Feb 2006 Posts: 1,954	Re: Ignored at Cartier! Wow, that's just unbelievable!!! Obviously you were there for a reason otherwise you would not have waited for that long ... what were the SAs thinking? You were just standing there for fun???? Goodness. Did you approach them and asked to be helped?

Feb 12th, 2007, 04:24 PM	#7
joolluver Member Joined: Nov 2006 Posts: 361	Re: Ignored at Cartier! That sucks. I'm sorry. Did you try to make eye contact with any of the SA's? I've never been to the 5th Ave Cartier, but my local Cartier SA's are very friendly and helpful, even when I go in just to look and try on the goodies. I live in Georgia. So maybe it's was bad timing and location?
joolluver Member Joined: Nov 2006 Posts: 361

Feb 12th, 2007, 05:25 PM	#8
A-T-G So on a BAN! Joined: Nov 2006 Posts: 2,923	Re: Ignored at Cartier! At the SF store, I went in looking for pins for my wedding (long story). When I asked to see some nice vintage sweater clips, the SA says "They're $75,000" to which I relied (a la "Pretty Woman") "I didn't ask how much they were, I asked to see them". The next time I went in (looking @ Love stuff too!), the SA's were all very nice! I didn't brave 5th Ave last time I was there--they looked really busy! And I just wanted to look. So sorry they were rude to you! Next time, demand assistance (but politely! They might think you're mulling ideas over and are hesostant to interupt).
A-T-G So on a BAN! Joined: Nov 2006 Posts: 2,923

Feb 12th, 2007, 05:28 PM	#9
lmpsola Sofa King Banned Joined: Sep 2005 Location: Los Angeles Posts: 3,933	Re: Ignored at Cartier! I am sorry they were rude! Seriously next time demand to be helped, but do it graciously! If not then, be loud!

Feb 12th, 2007, 06:00 PM	#11
artgirl wild at heART Joined: Apr 2006 Location: SoCal Posts: 371	Re: Ignored at Cartier! Yep. Not me personally, but my friend was years ago (and she had PLENTY of $$$$ to spend). Tiffany has the honor of my presence now and from that day.
	__________________ Life is a buffet and most poor suckers are starving to death! ~ Auntie Mame

Feb 12th, 2007, 06:33 PM	#12
lorihmatthews Fall is here! Joined: Oct 2006 Location: San Francisco Posts: 11,026	Re: Ignored at Cartier! Ugh, I've been there! A swanky jewelry store in San Francisco called Shreve did this to me and hubby (at that time, we were looking to drop a lot of cash on an engagement ring!). We were literally at the engagement counter, practically breathing on the case, and NO ONE even said hello. We walked out and dropped our wad of cash elsewhere! And I have told him that he is never allowed to buy me anything from Shreve, ever!

Feb 12th, 2007, 11:07 PM	#14
rileygirl Member Joined: Aug 2006 Posts: 9,991	Re: Ignored at Cartier! I've had some bad experiences at lux stores but Cartier by far has been the WORST ever (at the Ala Moana store in Hawaii). My BFF had the same horrible horendous treatment there too. I no longer visit the store...and it kills me because I really covet a love bracelet!
rileygirl Member Joined: Aug 2006 Posts: 9,991	__________________ CRUSHING on Barenia!

Feb 12th, 2007, 11:27 PM	#15
handbag_luvr Member Joined: Nov 2006 Posts: 1,019	Re: Ignored at Cartier! I haven't gotten this from Cartier, but if people are ignoring me I would just go up to one that didn't look busy and ask for assistance. I know we expect to be treated better than a lower end store, but even in lower end stores I have to look for assistance. I hope that made sense.
handbag_luvr Member Joined: Nov 2006 Posts: 1,019

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