HELP please - I bought a fake juicy charm!!

wuselmurphy · Sep 4th, 2008, 02:12 PM

Hi everyone,

I need help please!

I bought a fake juicy charm on eBay com.

I already contacted the seller, he writes that I can send it back to him, after that he refunds my money.
I am sure he´ll refund minus shipping then, neither shipping to me nor the postage back to USA (from Germany).

But I don´t want to pay for it, it is a FAKE and had been sold as an authentic juicy couture charm!

My question please - is there anybody who authenticates juicy charms, like mypoupette does for bags?

I think I need an authentication when claiming via paypal...I´m afraid they won´t accept it without. What do you think???

Many thanks!!!

VuittonsLover · Sep 4th, 2008, 02:13 PM

This will get moved to the eBay forum...

but... put in a claim with paypal. it shouldnt be too hard.

wuselmurphy · Sep 4th, 2008, 02:17 PM

I´ll claim via paypal, of course!

But as far as I know they don´t accept claims like this without authentication.....

Why will this thread get moved to the eBay forum?

It´s about jewelry/fake jewelry, I just bought via eBay...

Tuptake2006 · Sep 4th, 2008, 05:01 PM

I'm not sure of anyone that does Juicy charm authentication. I'm pretty sure you'd have to take it in to an actual Juicy Store and they could authenticate it for you.

In the listing did it state that it was an autentic charm? I'm pretty sure you can just file a SNAD through Paypal. It is illegal to sell counterfeit merchaindise on *Bay and I am so sorry this happened to you. I would contact the seller and tell them you want to be fully refunded for shipping both ways, as he sold you a charm that is not authentic and it is unacceptable! Also contact Paypal and see what they say.

Do you have a pic of the charm in question?

VuittonsLover · Sep 4th, 2008, 05:04 PM

Quote:

Originally Posted by wuselmurphy

I´ll claim via paypal, of course!

But as far as I know they don´t accept claims like this without authentication.....

Why will this thread get moved to the eBay forum?

It´s about jewelry/fake jewelry, I just bought via eBay...

put the claim in... and follow-up with a phone call to paypal. and explain the situation.. you should be fine.

wuselmurphy · Sep 4th, 2008, 05:56 PM

Here´s a pic of the charm - I really should have known it from the picture!!!!!

Of course a juicy store can authenticate the charm for me, but I won´t get any written statement about it - and that´s what I need for paypal, in my opinion, as far as I know.
I DO know it is a fake, I knew it before it arrived, and had it authenticated by another juicy seller who wrote a guide about how to buy JC on *bay (do I have to write it like this here???).

LOL - the seller says it is made in China, JC stuff is made in China so it is a Juicy item in his opinion.

Swanky Mama Of Three · Sep 4th, 2008, 08:19 PM

did you pay w/ credit card?

wuselmurphy · Sep 5th, 2008, 04:18 AM

Quote:

Originally Posted by Swanky Mama Of Three

did you pay w/ credit card?

no, paypal but in this case without using the credit card.

tastefashion · Sep 5th, 2008, 07:48 AM

I don't hv any experience like this, however I think you can still try to go through the claiming process ...

Tuptake2006 · Sep 6th, 2008, 08:18 PM

Ugh, that is horribly fake. I hope you have contacted Paypal and get the issue resolved with the seller.

Sep 4th, 2008, 02:12 PM	#1
wuselmurphy wuselmurphy	HELP please - I bought a fake juicy charm!! Hi everyone, I need help please! I bought a fake juicy charm on eBay com. I already contacted the seller, he writes that I can send it back to him, after that he refunds my money. I am sure he´ll refund minus shipping then, neither shipping to me nor the postage back to USA (from Germany). But I don´t want to pay for it, it is a FAKE and had been sold as an authentic juicy couture charm! My question please - is there anybody who authenticates juicy charms, like mypoupette does for bags? I think I need an authentication when claiming via paypal...I´m afraid they won´t accept it without. What do you think??? Many thanks!!!

Sep 4th, 2008, 02:13 PM	#2
VuittonsLover Cartier Crazy	This will get moved to the eBay forum... but... put in a claim with paypal. it shouldnt be too hard. __________________

Sep 4th, 2008, 05:01 PM	#4
Tuptake2006 Oh The Webs U Weave Location: On Frail Wings of Vanity	I'm not sure of anyone that does Juicy charm authentication. I'm pretty sure you'd have to take it in to an actual Juicy Store and they could authenticate it for you. In the listing did it state that it was an autentic charm? I'm pretty sure you can just file a SNAD through Paypal. It is illegal to sell counterfeit merchaindise on Bay and I am so sorry this happened to you. I would contact the seller and tell them you want to be fully refunded for shipping both ways, as he sold you a charm that is not authentic and it is unacceptable! Also contact Paypal and see what they say. Do you have a pic of the charm in question? __________________ xxX Wishlist Xxx* Teal or Clay Gigi Whiskey Mandy Rose Leigh Magenta Patent Pleated Ergo Satchel

Sep 4th, 2008, 08:19 PM	#7
Swanky Mama Of Three Location: Dallas Area	did you pay w/ credit card? __________________ Holy inappropriateness!!! - a la Bethenny

Sep 6th, 2008, 08:18 PM	#10
Tuptake2006 Oh The Webs U Weave Location: On Frail Wings of Vanity	Ugh, that is horribly fake. I hope you have contacted Paypal and get the issue resolved with the seller. __________________ xxX Wishlist Xxx Teal or Clay Gigi Whiskey Mandy Rose Leigh Magenta Patent Pleated Ergo Satchel

Sep 4th, 2008, 02:17 PM	#3
wuselmurphy wuselmurphy	I´ll claim via paypal, of course! But as far as I know they don´t accept claims like this without authentication..... Why will this thread get moved to the eBay forum? It´s about jewelry/fake jewelry, I just bought via eBay...

Sep 5th, 2008, 07:48 AM	#9
tastefashion Member	I don't hv any experience like this, however I think you can still try to go through the claiming process ...