Any experience with JR Dunn jewelers online?

Kitsunegrl · Aug 16th, 2008, 11:04 AM

I have a Michele MW2 watch that uses the 20mm strap. Of course, it is discontinued and the straps are very difficult to find.
JR Dunn has several colors and I would really like to purchase, but I thought I would see if any TPFers have had experiences to share.
TIA!

barcreperie · Aug 17th, 2008, 02:31 PM

Last December I emailed a question about a watch, and got a fairly timely response. Then I asked another question about the watch and didn't get a response. After several more emails I never got a response. I would never do business with them, they are definitely not customer-oriented.

PorscheGirl · Aug 17th, 2008, 04:44 PM

I have bought straps for my Philip Stein from them, even returned one when the color looked different from the picture. No problem.

VuittonsLover · Aug 18th, 2008, 11:46 AM

They are a good company.

LeeMiller · Aug 18th, 2008, 05:30 PM

I have been in their store in Florida, but haven't purchased from them. They have really nice inventory and based on my limited interactions good customer service.

Kitsunegrl · Aug 18th, 2008, 10:50 PM

Thanks for the responses!

LVShoeFan2 · Aug 19th, 2008, 06:07 PM

I highly recommend them. I ordered some Philip Stein straps, a strap for my KLS Hello Kitty watch and some Roberto Coin things. One of the SAs even called me on the phone to make sure everything was right. They have great stuff AND great customer service.

Brennamom · Aug 21st, 2008, 03:48 PM

OT, but because you have Michele watches, as I do, Michele recommends Fossil Outlets and Nords Rack for discont. bands. That's where they send them when they pruse their inventory. HTH!

Aug 16th, 2008, 11:04 AM	#1
Kitsunegrl Saving for Suhali! Location: Cajun Country	Any experience with JR Dunn jewelers online? I have a Michele MW2 watch that uses the 20mm strap. Of course, it is discontinued and the straps are very difficult to find. JR Dunn has several colors and I would really like to purchase, but I thought I would see if any TPFers have had experiences to share. TIA! __________________ Lorretta

Aug 17th, 2008, 04:44 PM	#3
PorscheGirl Member Location: Los Angeles	I have bought straps for my Philip Stein from them, even returned one when the color looked different from the picture. No problem. __________________

Aug 18th, 2008, 10:50 PM	#6
Kitsunegrl Saving for Suhali! Location: Cajun Country	Thanks for the responses! __________________ Lorretta

Aug 21st, 2008, 03:48 PM	#8
Brennamom The Babies! Location: The ORANGE Co.	OT, but because you have Michele watches, as I do, Michele recommends Fossil Outlets and Nords Rack for discont. bands. That's where they send them when they pruse their inventory. HTH! __________________ It's ALWAYS Halloween 4 Me!!

Aug 17th, 2008, 02:31 PM	#2
barcreperie Member	Last December I emailed a question about a watch, and got a fairly timely response. Then I asked another question about the watch and didn't get a response. After several more emails I never got a response. I would never do business with them, they are definitely not customer-oriented.

Aug 18th, 2008, 11:46 AM	#4
VuittonsLover Cartier Crazy	They are a good company.

Aug 18th, 2008, 05:30 PM	#5
LeeMiller Member	I have been in their store in Florida, but haven't purchased from them. They have really nice inventory and based on my limited interactions good customer service.

Aug 19th, 2008, 06:07 PM	#7
LVShoeFan2 Hiphopopotamus Location: Drinkin' your milkshake	I highly recommend them. I ordered some Philip Stein straps, a strap for my KLS Hello Kitty watch and some Roberto Coin things. One of the SAs even called me on the phone to make sure everything was right. They have great stuff AND great customer service.