[quote=elle-mo;922546]I've returned lip gloss-unsealed that I bought on-line (never used of course) and they were very good about it. You should'nt have any probs, they have good customer service[/quotse
Sephora has always been good about that...its ULTA that has horrible return policy.
Sonya, ULTA is a chain-store that's like a lower-end Sephora. While they do carry some mid-range items (like Too Faced, Clinique), the bulk of their merchandise is lower-end (Revlon, Cover Girl, etc.).
I've exchanged items at Sephora with no problem... I think their return policy is pretty generous. Which NARS eyeshadow did you get?