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Old Sep 16th, 2009, 08:52 PM   #1
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Default Has anyone had issues with their Burlesque?
Hello Everyone

I purchased this bag in Ocean and it's a wonderfully beautiful bag. I really love it . But when I opened the box one of the grommets was broken. I was so disappointed as I wanted to use it specifically for Labor Day weekend. SO I sent it back to MHB. Then I got another one (their last one) and used it a week and the grommet broke. I feel like crying! Now MHB doesn't have anymore in stock so I have to send it back to Tano for repair. I was just wondering if anyone has had issues with this particular bag.

Thanks
Jenn
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Old Sep 16th, 2009, 08:54 PM   #2
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That's terrible! So sorry to hear about that. I have not bought that bag, but I believe a few others in this SF have. I hope they respond.
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Old Sep 16th, 2009, 08:57 PM   #3
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Aww Jenn I'm so sorry to hear this. I haven't heard of any problems like this. I hope Tano fixes it and gets it right back to you (or a replacement) quickly!
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Old Sep 16th, 2009, 08:59 PM   #4
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Thanks for the responses! I am seriously thinking I should return it and just ask for my money back. I don't want to continue to have this problem down that road.
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Old Sep 16th, 2009, 09:41 PM   #5
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Oh no!! That stinks!! Maybe try to exchange it for a different bella bag?? I know the bella leather is amazing!
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Old Sep 16th, 2009, 10:42 PM   #6
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Originally Posted by Voodoo View Post
Aww Jenn I'm so sorry to hear this. I haven't heard of any problems like this. I hope Tano fixes it and gets it right back to you (or a replacement) quickly!
ITA with this post! What a bummmmmmmer!
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Old Sep 17th, 2009, 07:26 AM   #7
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I love the bag so much (the leather is amazing) that I have decided to send it back to Tano to see what they can do. I will let you know what happens

Jenn
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Old Sep 17th, 2009, 09:39 AM   #8
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Originally Posted by Heller109 View Post
I love the bag so much (the leather is amazing) that I have decided to send it back to Tano to see what they can do. I will let you know what happens

Jenn
Please let us know what happens with your bag
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Old Sep 17th, 2009, 04:31 PM   #9
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Aww Jenn, good luck my fingers are crossed for you!
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