Venting I needed the support and my mom kept insulting me

simpleplan · Dec 14th, 2007, 02:57 AM

My mom recommened a jeweler and I had a diamond ring custom made. The white gold would tarnish in just a few days and I had it dipped 3 times in 6 weeks, and I finally got sick of driving so far and putting up with it, I wanted a refund, and never wanted to go back there again.

The jeweler was so ruid he was yelling at me infront of 3 customers and my mom was saying things to me, making me feel like I was overreacting, while the jeweler kept saying it's not his fault and that someone must have mixed something in the ring. He wasn't owning up to it- I mean he made the ring out of scratch so he KNOWS what it's made out of! He keeps saying he'll dip it again, or test the metal.

I said, look, I know white gold needs to be dipped maybe once every 6 months or a year maybe less. (I have white gold and it takes years before it turns) BUT I've come back THREE TIMES IN 6 WEEKS, and it's turned a copper color in about 6 days every single time.

My mom was not supporive and kept giving me an angry look. I even said, I paid for a white gold ring and that's not what I got, so I want a refund. NO ONE was hearing me. My mom and the jeweler LITERALLY for some reason donot see that the entire top of the ring is a brassy copper color, and that dipping it again is only a temporary solution.
All my coworkers and my DH can clearly see it...(sigh)

Anyway, they finally decided to give me a refund after I was frustrated and my eyes were tearing up in frustration- I couldn't believe no one understood what I was trying to say. Then my mom says, you should keep it! Give them another chance.
(SIGH) SO I had to again explain. My mom for some reason likes this jeweler's work, and was blind to my situation. She was upset at me! OKAY fine, so I just agreed that they exchange the setting into a new one, so here I have another ring which I hope won't turn again.

I really hate it that my mom did that to me, bad enough the jeweler was an *ss, I mean we have spent so much money there in the past- he could have atleast kept his voice down and listened to me. AUUghh..I just feel dissapointed specially when my mom was making comments like "she doesn't know how to talk, that's how she is." And the whole time she just for some reason was not gettig it.

Laurie8504 · Dec 14th, 2007, 05:14 AM

I would suggest going to a jeweler of your choice next time. Without your mom.

simpleplan · Dec 14th, 2007, 06:22 AM

Quote:

Originally Posted by Laurie8504

I would suggest going to a jeweler of your choice next time. Without your mom.

ADVICE PERMANENTLY TAKEN. Thank you...

Laurie8504 · Dec 14th, 2007, 06:34 AM

Quote:

Originally Posted by simpleplan

ADVICE PERMANENTLY TAKEN. Thank you...

No problem

gillianna · Dec 14th, 2007, 09:45 AM

Next time when you pick up the ring bring DH in there with you and let him explain to the jeweler that you will not put up with a inferior ring and I bet the jeweler will not give your husband a problem.

razorbackbelle0 · Dec 14th, 2007, 10:43 AM

I've NEVER had to had white gold "dipped" and it's all I wear. I don't even know what having it "dipped" means. It's obvious he gave you an inferior product. Stay away and go to a jeweler of your choice!

And tell your mother you do not appreciate her belittling and demeaning you in public. Let her know you are a grown woman, and if she is going to accompany you on errands, to let you handle yourself and not chime in with comments that embarass you in public, or else you won't take her with you anywhere.

IntlSet · Dec 14th, 2007, 10:56 AM

Quote:

Originally Posted by razorbackbelle0

I've NEVER had to had white gold "dipped" and it's all I wear. I don't even know what having it "dipped" means. It's obvious he gave you an inferior product. Stay away and go to a jeweler of your choice!

I agree, this is bizarre... something as important as a wedding or engagement ring should not have to be constantly refurbished... I'm glad you got a refund... definitely don't go back to this jeweler.

Nishi621 · Dec 14th, 2007, 11:19 AM

Yes, I have never heard of having to have white gold dipped every 6 months or a year. And, if your ring is turning all sorts of colors-he definitely did something shady. I wouldn't go near him again!

meluv2shop12 · Dec 14th, 2007, 02:50 PM

that's messed up.. it's bad enough that you were double teamed, but to have your own mom switching sides? i would be extremely upset too.

did she know that you were going to the jeweler to ask for a refund? did she say anything to you (before walking into the store) about not agreeing with your decision? coz if she knew all along and all of a sudden got in your face too in front of the jeweler, i'd feel ambushed :(

so sorry you had to go through that. but on a side note, one thing i've learned is once you mention "better business bureau" retailers are more inclined to do the right thing...

devoted · Dec 14th, 2007, 03:17 PM

Quote:

Originally Posted by IntlSet

I agree, this is bizarre... something as important as a wedding or engagement ring should not have to be constantly refurbished... I'm glad you got a refund... definitely don't go back to this jeweler.

she ended up just exchanging the ring because of her mom, if I read correctly.

I have a white gold diamond ring, bought in September...I have to worry about it turning copper one day?

Never heard of this happening before either....yikes.

ohdahling · Dec 14th, 2007, 03:34 PM

Ergh, how frustrating!! And how rude on your mothers behalf! Maybe you should say something to her, so she doesn't do it next time?

merika · Dec 14th, 2007, 04:08 PM

^^Why would you want to get any kind of gold 'dipped'? This is the first time I ever heard of it. Polished, yes, but dipping implies it having to be coated again with some metal which means it's not white gold, but plated.

In any case, going without your mother would be a better plan.

razorbackbelle0 · Dec 14th, 2007, 04:15 PM

Quote:

Originally Posted by merika

^^Why would you want to get any kind of gold 'dipped'? This is the first time I ever heard of it. Polished, yes, but dipping implies it having to be coated again with some metal which means it's not white gold, but plated. .

Exactly what I was thinking.

SPOILEDkiwi · Dec 14th, 2007, 04:21 PM

yes, I think it must have been plated with really crappy white gold. I've had solid white gold pieces for 10 years that have remained the same color. I'm so glad things worked out for you!

diamond_lover · Dec 14th, 2007, 05:09 PM

Your mom definitely should have been more supportive. This happened to me once. My mom bought me a custom made white gold pendant but the loop (where the chain goes through) started turning brown! I told her THAT IS NOT WHITE GOLD. She didn't know much about jewelry and I told her that if she didn't go to the jeweler and explain calmly, I would call the authorities on his butt for ripping my mom off. So my mom got the jewelry to change it. I didn't know white gold needed to be dipped... I've worn a white gold eternity band for almost 4 years from my SO and it hasn't changed color.... Honestly, if your mom wants to deal with a rude jeweler who has lower quality products then let her. I mean you warned her what else can you do? Just don't let her try to change your opinion. I think you should have gotten a refund instead of an exchange especially if he was so rude.

Dec 14th, 2007, 02:57 AM	#1
simpleplan unconventional witt	Venting I needed the support and my mom kept insulting me My mom recommened a jeweler and I had a diamond ring custom made. The white gold would tarnish in just a few days and I had it dipped 3 times in 6 weeks, and I finally got sick of driving so far and putting up with it, I wanted a refund, and never wanted to go back there again. The jeweler was so ruid he was yelling at me infront of 3 customers and my mom was saying things to me, making me feel like I was overreacting, while the jeweler kept saying it's not his fault and that someone must have mixed something in the ring. He wasn't owning up to it- I mean he made the ring out of scratch so he KNOWS what it's made out of! He keeps saying he'll dip it again, or test the metal. I said, look, I know white gold needs to be dipped maybe once every 6 months or a year maybe less. (I have white gold and it takes years before it turns) BUT I've come back THREE TIMES IN 6 WEEKS, and it's turned a copper color in about 6 days every single time. My mom was not supporive and kept giving me an angry look. I even said, I paid for a white gold ring and that's not what I got, so I want a refund. NO ONE was hearing me. My mom and the jeweler LITERALLY for some reason donot see that the entire top of the ring is a brassy copper color, and that dipping it again is only a temporary solution. All my coworkers and my DH can clearly see it...(sigh) Anyway, they finally decided to give me a refund after I was frustrated and my eyes were tearing up in frustration- I couldn't believe no one understood what I was trying to say. Then my mom says, you should keep it! Give them another chance. (SIGH) SO I had to again explain. My mom for some reason likes this jeweler's work, and was blind to my situation. She was upset at me! OKAY fine, so I just agreed that they exchange the setting into a new one, so here I have another ring which I hope won't turn again. I really hate it that my mom did that to me, bad enough the jeweler was an *ss, I mean we have spent so much money there in the past- he could have atleast kept his voice down and listened to me. AUUghh..I just feel dissapointed specially when my mom was making comments like "she doesn't know how to talk, that's how she is." And the whole time she just for some reason was not gettig it. __________________ iHeartMyLexus

Dec 14th, 2007, 05:14 AM	#2
Laurie8504 chocolate...where? Location: Italy	Re: Venting I needed the support and my mom kept insulting me I would suggest going to a jeweler of your choice next time. Without your mom.

Dec 14th, 2007, 09:45 AM	#5
gillianna Member	Re: Venting I needed the support and my mom kept insulting me Next time when you pick up the ring bring DH in there with you and let him explain to the jeweler that you will not put up with a inferior ring and I bet the jeweler will not give your husband a problem.

Dec 14th, 2007, 10:43 AM	#6
razorbackbelle0 Sofa King Banned Location: Raiding PBC's closet... shh!	Re: Venting I needed the support and my mom kept insulting me I've NEVER had to had white gold "dipped" and it's all I wear. I don't even know what having it "dipped" means. It's obvious he gave you an inferior product. Stay away and go to a jeweler of your choice! And tell your mother you do not appreciate her belittling and demeaning you in public. Let her know you are a grown woman, and if she is going to accompany you on errands, to let you handle yourself and not chime in with comments that embarass you in public, or else you won't take her with you anywhere.

Dec 14th, 2007, 11:19 AM	#8
Nishi621 Member	Re: Venting I needed the support and my mom kept insulting me Yes, I have never heard of having to have white gold dipped every 6 months or a year. And, if your ring is turning all sorts of colors-he definitely did something shady. I wouldn't go near him again! __________________

Dec 14th, 2007, 02:50 PM	#9
meluv2shop12 Member Location: la la land	Re: Venting I needed the support and my mom kept insulting me that's messed up.. it's bad enough that you were double teamed, but to have your own mom switching sides? i would be extremely upset too. did she know that you were going to the jeweler to ask for a refund? did she say anything to you (before walking into the store) about not agreeing with your decision? coz if she knew all along and all of a sudden got in your face too in front of the jeweler, i'd feel ambushed :( so sorry you had to go through that. but on a side note, one thing i've learned is once you mention "better business bureau" retailers are more inclined to do the right thing...

Dec 14th, 2007, 03:34 PM	#11
ohdahling Member Location: UK	Re: Venting I needed the support and my mom kept insulting me Ergh, how frustrating!! And how rude on your mothers behalf! Maybe you should say something to her, so she doesn't do it next time? __________________ Check out my blog right...->HERE<-

Dec 14th, 2007, 04:08 PM	#12
merika Just me Location: In front of a computer	Re: Venting I needed the support and my mom kept insulting me ^^Why would you want to get any kind of gold 'dipped'? This is the first time I ever heard of it. Polished, yes, but dipping implies it having to be coated again with some metal which means it's not white gold, but plated. In any case, going without your mother would be a better plan. __________________ I will also gladly authenticate your chocolates for you.

Dec 14th, 2007, 04:21 PM	#14
SPOILEDkiwi not a kiwi! Location: NYC/Long Island	Re: Venting I needed the support and my mom kept insulting me yes, I think it must have been plated with really crappy white gold. I've had solid white gold pieces for 10 years that have remained the same color. I'm so glad things worked out for you! __________________ “It is the unseen, unforgettable, ultimate accessory of fashion that heralds your arrival and prolongs your departure.” --Coco Chanel

Dec 14th, 2007, 05:09 PM	#15
diamond_lover Member Location: NYC	Re: Venting I needed the support and my mom kept insulting me Your mom definitely should have been more supportive. This happened to me once. My mom bought me a custom made white gold pendant but the loop (where the chain goes through) started turning brown! I told her THAT IS NOT WHITE GOLD. She didn't know much about jewelry and I told her that if she didn't go to the jeweler and explain calmly, I would call the authorities on his butt for ripping my mom off. So my mom got the jewelry to change it. I didn't know white gold needed to be dipped... I've worn a white gold eternity band for almost 4 years from my SO and it hasn't changed color.... Honestly, if your mom wants to deal with a rude jeweler who has lower quality products then let her. I mean you warned her what else can you do? Just don't let her try to change your opinion. I think you should have gotten a refund instead of an exchange especially if he was so rude.