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Shopalicious · Mar 29th, 2008, 03:45 AM

I recently purchased a nite and pewter matinee however only after a month time the hardware start turning cloudy ... !! Argh.. I was planning to get more ... and know I have second thought.... I thought abt replacing them myself (paying some bag repairer to do it ) but I dont want to risk damaging the bag.

Does anyone has similar issues ? It happens to the rebecca minkoff badge and the buckle on the bag..

I tried emailing the company but I got no reply .. not sure if it went to spam ..

I have my source on buckles.. but I am not sure if I can send it back to Rebecca minkoff and have them replace it for me .... Please help me out what should I do ?

Desi · Mar 29th, 2008, 03:47 AM

hmmm... thats a hard one. I doubt RM will replace it unless its defective. I haven't noticed on my bags YET..

Maybe RM Maven can answer this one... you should PM her.

Nanashimara · Mar 29th, 2008, 03:49 AM

What do you mean 'cloudy'. Is it covered in some sort of film? Did you try to clean it with a damp microfiber cloth? Is it perhaps just wear from knocking against things?

I would try emailing RM again, or calling if possible. I have done both, but gotten no reply to my email as of yet (not a big deal because I only emailed yesterday...) and no one picked up the line listed on their website today. Be persistent! It's okay, as long as you're polite your persistence probably won't step on any toes. :)

Shopalicious · Mar 29th, 2008, 03:49 AM

I personally think is defective !! or it has something to do with the humidity here in asia.. does anyone in asia have similar problems ??

Shopalicious · Mar 29th, 2008, 03:51 AM

it is not from any rubbing cos it happends to all hardware !! I am willing to send the bag back to them for them to inspect ... !! I am even willing to pay for the buckles and the tag as well.. !! I just want it to be fixed.. I love the bag

Shopalicious · Mar 29th, 2008, 03:59 AM

Originally Posted by Nanashimara

What do you mean 'cloudy'. Is it covered in some sort of film? Did you try to clean it with a damp microfiber cloth? Is it perhaps just wear from knocking against things?

I would try emailing RM again, or calling if possible. I have done both, but gotten no reply to my email as of yet (not a big deal because I only emailed yesterday...) and no one picked up the line listed on their website today. Be persistent! It's okay, as long as you're polite your persistence probably won't step on any toes. :)

It is like the shiny finish turn color !! I tried cleaning it with microfiber cloth but it doesnt work .. I am wondering who I should send the email to ?

Desi · Mar 29th, 2008, 04:06 AM

^^I started a thread of questions for RM Maven and linked this thread for you. So i hope you get an answer soon from her!

starryviolet · Mar 29th, 2008, 04:47 AM

hmm that's odd. none of my mams have a "cloudy" tag.

circoit · Mar 29th, 2008, 06:58 AM

I am not sure about the tag, but is is very common for the hardware to discolor and tarnish because it is brass. If it bothers you, a little polish will clean it right up.

madaboutdarcy · Mar 29th, 2008, 07:06 AM

I'm in Asia -- and none of the "tags" on my RM bags have that cloudy finish... now the hardware outside the bags, may have a bit of a tarnish that's easily cleaned by brass cleaner -- do a search on the forums, I think there's a thread on the "issues with old hardware". Hope that helps!

paintednightsky · Mar 29th, 2008, 07:45 AM

I have the same bag and it's still shiny and I use it alot.

janechin76 · Mar 29th, 2008, 08:05 AM

HI, I'm based in Asia too, and my MAM tag looks abit like yours, like the others said, I think polishing helps.

Shopalicious · Mar 29th, 2008, 11:39 AM

em.... but isnt it a bit too soon !!

Shopalicious · Mar 29th, 2008, 11:40 AM

Originally Posted by madaboutdarcy

I'm in Asia -- and none of the "tags" on my RM bags have that cloudy finish... now the hardware outside the bags, may have a bit of a tarnish that's easily cleaned by brass cleaner -- do a search on the forums, I think there's a thread on the "issues with old hardware". Hope that helps!

But I think it is too soon to be tarnish

LAvuittongirl · Feb 9th, 2009, 05:18 PM

i have a market tote and i've only used it a few times. i was really shocked when i took it out of the dustbag to use it to discover that two hardware pieces were missing! i seriously don't know HOW it would have come off or where it would have went. i know for a fact that before i put it in its dust bag, everything was in tact. has this happened to anyone else? does RM fix this kind of stuff for free?

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Mar 29th, 2008, 03:45 AM	#1
Shopalicious OP Member Joined: May 2007 Location: Hong Kong Posts: 1,327	Rebecca minkoff's bag hardware issue I recently purchased a nite and pewter matinee however only after a month time the hardware start turning cloudy ... !! Argh.. I was planning to get more ... and know I have second thought.... I thought abt replacing them myself (paying some bag repairer to do it ) but I dont want to risk damaging the bag. Does anyone has similar issues ? It happens to the rebecca minkoff badge and the buckle on the bag.. I tried emailing the company but I got no reply .. not sure if it went to spam .. I have my source on buckles.. but I am not sure if I can send it back to Rebecca minkoff and have them replace it for me .... Please help me out what should I do ?

Mar 29th, 2008, 03:47 AM	#2
Desi Rebecca Minkoff Mod Joined: Dec 2007 Location: Alpharetta, GA Posts: 17,902	Re: Rebecca minkoff's bag hardware issue hmmm... thats a hard one. I doubt RM will replace it unless its defective. I haven't noticed on my bags YET.. Maybe RM Maven can answer this one... you should PM her.
	__________________ You know you want a Morning After Hobo Join the Special Order for a Black Snake Lovers Clutch with GUNMETAL Hardware!!

Mar 29th, 2008, 03:49 AM	#3
Nanashimara Member Joined: Mar 2008 Posts: 113	Re: Rebecca minkoff's bag hardware issue What do you mean 'cloudy'. Is it covered in some sort of film? Did you try to clean it with a damp microfiber cloth? Is it perhaps just wear from knocking against things? I would try emailing RM again, or calling if possible. I have done both, but gotten no reply to my email as of yet (not a big deal because I only emailed yesterday...) and no one picked up the line listed on their website today. Be persistent! It's okay, as long as you're polite your persistence probably won't step on any toes. :)
Nanashimara Member Joined: Mar 2008 Posts: 113

Mar 29th, 2008, 03:49 AM	#4
Shopalicious OP Member Joined: May 2007 Location: Hong Kong Posts: 1,327	Re: Rebecca minkoff's bag hardware issue I personally think is defective !! or it has something to do with the humidity here in asia.. does anyone in asia have similar problems ??
	Last edited by Shopalicious; Mar 29th, 2008 at 03:57 AM.

Mar 29th, 2008, 03:51 AM	#5
Shopalicious OP Member Joined: May 2007 Location: Hong Kong Posts: 1,327	Re: Rebecca minkoff's bag hardware issue it is not from any rubbing cos it happends to all hardware !! I am willing to send the bag back to them for them to inspect ... !! I am even willing to pay for the buckles and the tag as well.. !! I just want it to be fixed.. I love the bag
	Last edited by Shopalicious; Mar 29th, 2008 at 03:58 AM.

Mar 29th, 2008, 04:06 AM	#7
Desi Rebecca Minkoff Mod Joined: Dec 2007 Location: Alpharetta, GA Posts: 17,902	Re: Rebecca minkoff's bag hardware issue ^^I started a thread of questions for RM Maven and linked this thread for you. So i hope you get an answer soon from her!
	__________________ You know you want a Morning After Hobo Join the Special Order for a Black Snake Lovers Clutch with GUNMETAL Hardware!!

Mar 29th, 2008, 04:47 AM	#8
starryviolet Member Joined: Jan 2008 Posts: 1,711	Re: Rebecca minkoff's bag hardware issue hmm that's odd. none of my mams have a "cloudy" tag.
starryviolet Member Joined: Jan 2008 Posts: 1,711	__________________

Mar 29th, 2008, 06:58 AM	#9
circoit Member Joined: Aug 2006 Posts: 3,031	Re: Rebecca minkoff's bag hardware issue I am not sure about the tag, but is is very common for the hardware to discolor and tarnish because it is brass. If it bothers you, a little polish will clean it right up.
circoit Member Joined: Aug 2006 Posts: 3,031

Mar 29th, 2008, 07:06 AM	#10
madaboutdarcy Mrs. Darcy Joined: Oct 2007 Posts: 904	Re: Rebecca minkoff's bag hardware issue I'm in Asia -- and none of the "tags" on my RM bags have that cloudy finish... now the hardware outside the bags, may have a bit of a tarnish that's easily cleaned by brass cleaner -- do a search on the forums, I think there's a thread on the "issues with old hardware". Hope that helps!
madaboutdarcy Mrs. Darcy Joined: Oct 2007 Posts: 904	__________________ *"You have bewitched me, body and soul, and I love, love, love you."* Dreaming of a Purple Haze MAB... PM me if you see one... Thanks!

Mar 29th, 2008, 07:45 AM	#11
paintednightsky Member Joined: Mar 2007 Posts: 3,386	Re: Rebecca minkoff's bag hardware issue I have the same bag and it's still shiny and I use it alot.
paintednightsky Member Joined: Mar 2007 Posts: 3,386	__________________ Waiting For Tano Grape Minilisa Wishlist RM BBW or Violet, Kooba Smooth Black Sienna, Ignes Chiara/Ormala My Bag Collection http://forum.purseblog.com/your-bag-...on-293432.html

Mar 29th, 2008, 08:05 AM	#12
janechin76 Member Joined: Jan 2008 Location: red dot. Posts: 555	Re: Rebecca minkoff's bag hardware issue HI, I'm based in Asia too, and my MAM tag looks abit like yours, like the others said, I think polishing helps.

Mar 29th, 2008, 11:39 AM	#13
Shopalicious OP Member Joined: May 2007 Location: Hong Kong Posts: 1,327	Re: Rebecca minkoff's bag hardware issue em.... but isnt it a bit too soon !!

Feb 9th, 2009, 05:18 PM	#15
LAvuittongirl Member Joined: Jan 2009 Location: LA, CA Posts: 43	i have a market tote and i've only used it a few times. i was really shocked when i took it out of the dustbag to use it to discover that two hardware pieces were missing! i seriously don't know HOW it would have come off or where it would have went. i know for a fact that before i put it in its dust bag, everything was in tact. has this happened to anyone else? does RM fix this kind of stuff for free? ">

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